Global Digital Operations Manager

dentsu; Amsterdam; Hybrid; EUR 70,000 - 100,000; Full time

Benefits offered by this job

Hybrid working

Tailored benefits

Job summary

Dentsu in Amsterdam is seeking a Digital Operations Manager to lead end-to-end digital operations for major multi-market clients, ensuring data governance, taxonomy alignment and quality control across platforms.

You will collaborate with global and local teams, write playbooks, monitor KPIs and drive automation to deliver scalable, efficient operations that enable strong creative and measurable outcomes.

Qualifications

• Extensive Digital Media Operations experience gained within agencies, digital platforms, or programmatic networks.
• Strong working knowledge of digital media platforms, including Google Marketing Platform, Ad servers, DSPs, Ad verification, Creative Management and Paid Social.
• Knowledge of web analytics tools and DCO would be an advantage.
• Experienced in technical execution and issue resolution.
• Experienced in supporting and leading the identification, formation and deployment of new processes for teams.
• Ability to understand client end-to-end media workflow processes and ad technology setup across digital media platforms.
• Confidence managing multiple markets, priorities and onboarding new market users with care and attention to detail.
• Clear communicator who can explain technical concepts to both technical and non-technical stakeholders.
• Curiosity and willingness to keep learning as platforms, regulations and best practice evolve.
• A collaborative mindset, comfortable working across teams, disciplines and geographies.
• An interest in building efficient, scalable operations that support great creative and measurable outcomes.

Responsibilities

• Work with both global and local Dentsu teams to develop consistent best practice operational processes (strong data foundations).
• Support in the rollout and adoption of best practice processes to help drive high-quality, well-executed client deliverables across the digital media landscape.
• Closely align media operations workflows with the insights objectives and reporting for global clients’ businesses.
• Writing of ‘playbooks’, where required for clients and internal teams to instruct on processes.
• Ensure that platforms and platform configurations are strictly documented, their health is monitored, and that their operability is maintained at exceptional levels in collaboration with dentsu’s offshore digital operations team.
• Ensure that our digital media platforms are configured to deliver correct & appropriate data that supports these reporting & insight goals.

Skills

Digital operations

Digital platforms knowledge

Web analytics

Technical execution

Process deployment

Media workflows

Multi-market management

Communication

Curiosity/learning

Collaboration

Scalable operations

Job description

Dentsu in Amsterdam is seeking a Digital Operations Manager to lead end-to-end digital operations for major multi-market clients, ensuring data governance, taxonomy alignment and quality control across platforms.

You will collaborate with global and local teams, write playbooks, monitor KPIs and drive automation to deliver scalable, efficient operations that enable strong creative and measurable outcomes.