Logistics Systems Support Engineer

FORTNA; Houten; On-site; EUR 40,000 - 60,000; Full time

Benefits offered by this job

Dynamic, high-impact role

Supportive team in a fast-growing organization

Opportunities for professional development

Competitive salary and benefits package

Job summary

FORTNA in Houten, Netherlands is looking for a Tech Support Coordinator who will serve as the first point of contact for customers needing technical assistance. The role is crucial in maintaining logistics efficiency and requires solid technical skills combined with excellent communication abilities.

The ideal candidate should hold a technical degree and have at least two years of experience in a service-oriented or logistics environment. Join a dynamic team focused on continuous improvement and customer satisfaction.

Qualifications

• At least 2 years of experience in a technical, service-oriented, or logistics environment.
• Fluent in English; German is an advantage.
• Customer-focused and resilient under pressure.

Responsibilities

• Act as the first point of contact for customers reporting technical issues.
• Coordinate follow-up actions with internal teams.
• Contribute ideas to improve processes and service quality.

Skills

Strong communication skills

Coordination skills

Technical affinity

Problem-solving abilities

Education

MBO+ or Bachelor’s degree in a technical discipline

Job description

FORTNA in Houten, Netherlands is looking for a Tech Support Coordinator who will serve as the first point of contact for customers needing technical assistance. The role is crucial in maintaining logistics efficiency and requires solid technical skills combined with excellent communication abilities.

The ideal candidate should hold a technical degree and have at least two years of experience in a service-oriented or logistics environment. Join a dynamic team focused on continuous improvement and customer satisfaction.