Logistics Quality Manager - Europe

XPENG; Diemen; On-site; EUR 90,000 - 120,000; Full time

Benefits offered by this job

Pension

Bonus potential

Competitive salary

Job summary

XPENG is seeking a Logistics Quality Manager Europe to coordinate and drive quality standards across vehicle logistics in Europe. You will lead cross-border audits, define KPIs, and collaborate with suppliers, carriers and internal teams to ensure safe, on-time deliveries and superior service.

The role requires a degree in logistics/quality, plus several years in logistics quality or automotive supply chains.

Qualifications

• University degree with specialization in logistics or quality management.
• Several years of supply chain or logistics quality experience, automotive/finished vehicle preferred.
• Fluent English, written and spoken; additional languages a plus.
• Proficient in MS Office; willingness to learn other IT applications.

Responsibilities

• Lead vehicle logistics quality activities across Europe with service providers.
• Develop and improve vehicle logistics quality standards, procedures and KPIs.
• Monitor quality performance, damages, claims, and customer complaints; drive root-cause analysis.
• Conduct quality audits of carriers and terminals; drive supplier assessments.
• Ensure compliance with XPENG quality standards across the vehicle supply chain.
• Prepare performance reports and present findings to improve logistics efficiency.
• Collaborate with planning and operations to ensure timely, cost-effective deliveries.
• Coordinate with procurement, manufacturing and aftersales to secure quality support.

Skills

Logistics quality

Stakeholder management

Analytical skills

Communication skills

Fluent English

MS Office / Applications

Education

University/College degree in Logistics or related field

Tools

MS Office/Applications

Job description

XPENG is a leading technology company focused on designing, developing, manufacturing, and marketing intelligent mobility solutions, including electric vehicles (EVs), electric vertical take-off and landing (eVTOL) aircraft, and robotics. We aim to create a thoughtful and empathetic future for mobility that enhances driving experience. Headquartered in Guangzhou, China, XPENG has regional offices in Beijing, Shanghai, Shenzhen, Silicon Valley, and San Diego, and in 2021, we established our European headquarters in Amsterdam, along with offices in Copenhagen, Munich, Oslo, and Stockholm.

Our passionate and diverse team, with expertise in technology, finance, and the automotive industry, spans hubs in China, the US, and Europe. Together, we are forging our international presence as pioneers in the future of mobility.

Why should you be part of our success story?

XPENG Inc.'s American Depositary Shares (ADSs) have been listed on the New York Stock Exchange (NYSE) under the symbol 'XPEV' since August 27, 2020, and on the Stock Exchange of Hong Kong Limited (SEHK) under the symbol '9868.HK' since July 7, 2021. In 2023, XPENG further strengthened its growth trajectory with a $724 million strategic investment from Volkswagen, solidifying its position in the global market. There has never been a more exciting time to join XPENG — a leader in smart electric vehicles and sustainable mobility solutions.

Job Title: Logistics Quality Manager Europe

SCOPE OF RESPONSIBILITY:

Coordinate, lead and continuously improve XPeng vehicle logistics quality related activities across Europe. Responsible for ensuring consistent quality standards across finished vehicle transportation, handling, terminals, compounds, workshops and logistics service providers, while driving supplier performance, operational excellence and customer satisfaction.

PRIMARY FUNCTIONS AND RESPONSIBILITIES:

• Lead vehicle logistics quality activities across multiple European markets and logistics service provider partners
• Develop, implement, maintain and continuously improve vehicle logistics quality standards, procedures and KPIs
• Monitor quality performance, vehicle damages, claims, delivery issues and customer complaints – lead root-cause analysis, investigations, preventive and corrective actions
• Conduct quality audits of carriers, terminals, compounds – drive supplier assessments, quality performance reviews, escalation management
• Ensure compliance with XPeng quality standards across the vehicle supply chain – identify recurring quality issues and implement sustainable process improvements
• Prepare logistics quality performance reports and present key findings to improve vehicle logistics efficiency both for compound operations and transportation services
• Work closely with vehicle logistics planning and operations functions to ensure timely and cost-effective deliveries with maximizing service quality level
• Collaborate with internal teams (procurement, manufacturing, aftersales etc.) and country organizations to secure sufficient logistics quality support for XPeng OTD process.

PROFESSIONAL & PERSONAL REQUIREMENTS:

• EDUCATION: University/College degree, with specialization on Business Studies / Logistics / Supply Chain / Engineering-Quality management and/or equivalent experience
• PROFESSIONAL EXPERIENCE: Several years of relevant experience in the field of supply chain, logistics quality - automotive / finished vehicle logistics experience strongly preferred
• LANGUAGE SKILLS:Fluent English oral, written. Additional language (Mandarin, German, etc.) is a plus
• COMPUTER LITERACY:Excellent command of Ms Applications; Open to learn other IT applications used in the daily business
• COMPETENCIES NEEDED:
• Good understanding in automotive / vehicle logistics quality standards
• Experience in working with logistics service providers, carriers, automotive customers
• Strong knowledge of quality and problem-solving methods and tools
• Good analytical, communication and stakeholder-management skills
• Ability to work independently, effectively in an international and cross-functional environment – willingness to travel within Europe
• Customer focus, performance orientation, pro-active attitude.

Others:

• Responsible for keeping Health and Safety regulations
• Acting according to the rules of legislation
• Responsible for working according to quality regulations.
• Other responsibilities related to job content, rules, etc. regulated by the internal procedures of XPeng and the direct Supervisor.

XPENG offers:

• An interesting, unique and very varied job at XPENG
• A job with an incredibly large contact surface both internally and externally
• An attractive salary package incl. pension and with the possibility of a bonus
• To be involved in the growth of an existing EV brand in Europe

For more information on how we process your personal data, please see: https://www.xpeng.com/policy

As part of our application process, certain positions at our company require a pre-employment screening to ensure the reliability and integrity of our employees. This screening is a standard procedure and may include components such as a Criminal Background Check from your current or previous country of residence over the past five years. Additionally, the process may involve an integrity questionnaire, verification of identification, diplomas, work experience, and consultation of the central insolvency register.

We appreciate your understanding and cooperation in this important matter, as it helps us maintain the high standards expected by our team.

Our Commitment to Diversity and Inclusion:

At XPENG, we’re an equal-opportunity employer that values diversity and positively encourages applications from suitably qualified and eligible candidates regardless of race, religion, sex, national origin, gender, sexual orientation, age, marital status, disability status or other applicable legally protected characteristics.