Logistics Operations Support Specialist

FedEx Europe

Elst

Vor Ort

EUR 30.000 - 42.000

Vollzeit

Vor 4 Tagen

Sei unter den ersten Bewerbenden

Eine vollständige Bewerbung in einer Minute

Maßgeschneiderter Lebenslauf und Anschreiben – versandbereit.

Schaffe es an den ATS-Filtern vorbei

Benefits dieser Stelle

Training to get you started and on-the

Tuition Assistance Program

Employee Assistance Program

Employee reduced-rate shipping

Great career opportunities

Zusammenfassung

FedEx Europe is seeking an Operations Support Agent to help ensure urgent packages reach the right destination on time. You will handle customer calls regarding shipment collections and delivery inquiries, and investigate any failed deliveries while coordinating with the team to reallocate for next-day delivery.

You will also enter data into our tracking system and adhere to FedEx processes and regulatory requirements, while benefiting from comprehensive training and career development

Qualifikationen

Good communication and social skills.
Ability to work in a fast-paced environment with strict timelines.
Ability to manage own time effectively with attention to detail.

Aufgaben

Ensuring that customers' urgent packages get to the right place, on time.
Answering incoming calls from customers in relation to shipment collection requests and delivery inquiries.
Checking and investigating failed shipments deliveries or collections when needed; prioritising and reallocating any failed deliveries for the next day delivery.
Entering data into our in-house tracking system.
Running clear and effective communication and collaboration with the team, your manager, and other operations stations.
Adhering to FedEx processes, procedures and controls, and regulatory requirements.

Kenntnisse

Good communication

Fast-paced environment

Attention to detail

Jobbeschreibung