Control Room Specialist

FedEx; Netherlands; Remote; EUR 45,000 - 65,000; Full time

Benefits offered by this job

Compensation package

Training program

Tuition assistance

Employee assistance program

Discount shipping

Career opportunities

Job summary

FedEx is seeking a Control Room Specialist to join our Duiven HUB on a rotating 3-shift schedule. You will lead automation support for Operations during sorting, react to SCADA alarms, and coordinate Field Service Engineers to resolve incidents.

Ideal candidates have 3–5 years in Maintenance/Automation/SCADA with a technical background, leadership experience, and fluency in English and Dutch. Opportunities for growth, training, and comprehensive benefits are provided.

Qualifications

• 3–5 years of technical experience in Maintenance / Automation / SCADA
• Technical studies related to electrical/electronic/electromechanical fields
• Experience in a similar role with leadership responsibilities
• Service mindset and attention to detail

Responsibilities

• Lead and provide automation support to on-site Operations during sorting runs
• Monitor SCADA alarms and logs; dispatch Field Service Engineers for troubleshooting
• Perform maintenance and repair of material handling systems and related electrical/electromechanical components
• Contribute to on-site repairs, maintenance planning, and MAXIMO reporting
• Engage in on-site safety, LOTO procedures and documentation as required

Skills

Maintenance / Automation / SCADA

Technical background

Leadership experience

Teamwork

English & Dutch fluency

Planning & organizing

Problem solving

Attention to detail

Education

MBO in Electrical / Electronical / Electromechanical

Tools

MAXIMO

SCADA

Job description

• Conveyor equipment maintenance, control & management.
• SCADA software utilization.
• Local and remote troubleshooting.
• Multi functional MH Equipment maintenance support.
• Multi functional facility support (planning & engineering).
• Small project management.
• Local vendor management.
• Maintenance of material handling systems, including operational systems.
• Inventory management.
• CMMS Maximo management.
• Technical leadership & guidance.
• Mentoring.

We have an exciting opportunity for you to join our team as a Control Room Specialist.

Who we are: FedEx is the largest express transportation company in the world, connecting more than 220 countries and territories. We work every moment to deliver the most important package of someone’s day. Our team of passionate people know their day-to-day work is invaluable in delivering outstanding experience to our customers. 530,000 team members strong, we are as diverse as the world we serve. We love what we do, and we do it well. Our reach is big, and so are our dreams. Join us and let’s write our next chapter together.

What you will be doing:

Job scope is Duiven HUB (eventual support on station ELST - on demand); on-site job under rotative schedule (3 shifts: day, afternoon & night, currently running from Monday to Saturday); rotation roostering leads the presence on site.

As a Control Room Specialist, you will be responsible of leading & providing the Automation support towards Operations on site, while the sorting shift is taking place, actively acting upon the information, signals and alarms logs coming from the SCADA system, and dispatching the Field Service Engineers on site to accurately troubleshoot and solve any incident that may occur.

Scope will not be limited to purely Automation tasks, but as well you will be essential part for the support on completion of repairs and maintenance of conveyor system/ equipment related,
electrical / electronical & electromechanical systems, as well pure mechanical parts such as bearings, shafts, rollers, and many others
components on site when support is required if the situation demands it (Team player).

Applicant must ensure the correct performance of the sorting system present in place, in a safely and effective way; this includes an on-site sort shift support.
Accuracy, completeness, and compliance with relevant internal and external standards and procedures are paramount guidelines to comply with. Control room Specialist should be able to identify anomalies as they arise and, where clear procedures exist, provide a direct resolution in consultation Maintenance Specialists and Senior Technicians. As well as running the sort, Control Room Specialist must be capable of asses Technicians (Regular and Seniors) on site on their job and duties, as well provide advice and assessment on all technicalities of both: execution of the job and administrative tasks to close
the reporting process (MAXIMO).

Administrative works are also part of your routine, such as declaring and reporting maintenance activities (such as breakdowns), usage of parts, LOTO procedure, toolbox meetings, amongst others, in combination with the Sr. and standard Technicians. These administrative activities will most likely refer to MAXIMO reporting, internal communication lines, formularies, Excel control sheets, amongst others.

What do you bring with you:

• Relevant experience (moderate level 3-5 years) in the Technical field (Maintenance / Automation / SCADA)
• Technical background & expertise.
• Experience on a similar role with leadership tasks and responsibilities.
• Technical studies (MBO) relevant to the job opportunity (Electrical, electronical, electromechanical).
• Service mindset.
• Accuracy & attention to detail.
• Planning & organizing skills.
• Problem solving skills.
• Team working skills.
• Manages both English & Dutch (writing & speaking).
• Team work mindset.

What do we offer:

• Attractive compensation package
• Training to get you started and on-the-job learning opportunities
• Extensive learning resources to further develop your skills and knowledge
• Tuition Assistance Program (*applicable for FedEx positions with a permanent contract)
• Employee Assistance Program for you and your family in difficult life situations
• Employee reduced-rate shipping
• Great career opportunities
• FedEx is one of the worlds most admired companies and trusted brands year after year

Bring your ideas, individuality, and dreams to our global community. Feel good about where you work. Choose your career path - we’re ready to invest in your development. Join FedEx.

FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity employer and we are committed to a diverse and inclusive workforce in which we provide growth opportunities for all

Our Company

FedEx is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World’s Most Admired Companies by "Fortune" magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding.

Our Philosophy

The People-Service-Profit philosophy (P‑S‑P) describes the principles that govern every FedEx decision, policy or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people. Our success in the industry is attributed to our people. Through our P‑S‑P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company.

Our Culture

Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970’s. While other companies can copy our systems, infrastructure and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today’s global marketplace.

Equity, Opportunity & Diversity (EO&D)

Our greatest asset at FedEx is our people. We are committed to building a diverse, equitable and inclusive workforce, and offer equal opportunities, fairness, and respect to all regardless of who you are. We encourage you to apply even if you feel your experience does not align with all aspects in the job description as you could be exactly who we need for this or another opportunity.

We do not tolerate discrimination or harassment based on race, color, ethnicity, national origin, religion, sex, age, genetic information, citizenship, disability, marital status, pregnancy, sexual orientation, gender identity, gender expression, or any other characteristic protected under international and national laws and regulations. We reasonably accommodate team members and third parties to ensure equal access, inclusion, and fairness across all protected characteristics.