Localization Manager

JD.COM; Rotterdam; On-site; EUR 42,000 - 62,000; Full time

Job summary

A leading e-commerce company based in Rotterdam is looking for a Localization Manager to oversee translation and localization for the Joybuy e-commerce platform. This role involves ensuring that platform content resonates with local users and collaborating with cross-functional teams to deliver a consistent multilingual experience. The ideal candidate should be a native Dutch speaker with a high proficiency in English and possess at least 3 years of experience in translation or localization, preferably in the e-commerce sector. This position is full-time and requires on-site work.

Qualifications

• 3+ years of relevant experience in translation or localization; e-commerce industry background preferred.
• Ability to grasp local user demands and cultural nuances.
• Experience in a fast-paced, cross-border collaborative environment.

Responsibilities

• Lead the localization of the Joybuy e-commerce website interface.
• Collaborate with teams to create a multilingual user experience.
• Ensure localization quality through rigorous QA.
• Direct language quality optimization projects.
• Build and maintain localization knowledge base.
• Provide professional language solutions for product launches.

Skills

Native speaker in Dutch

High proficiency in English (C2)

Meticulous and flexible mindset

Excellent communication skills

Team spirit

Team collaboration

Job description

JD.COM, Rotterdam, South Holland, Netherlands

JD.com (NASDAQ: JD and HKEX: 9618), also known as JINGDONG, has evolved from a pioneering e‑commerce platform into a leading technology and service provider with supply chain at its core. Renowned for its supply chain innovation and excellence, JD.com has expanded into sectors such as retail, technology, logistics, healthcare and more, aiming to transform traditional business models with cutting‑edge digital solutions. Ranked 47th on the Fortune Global 500, JD.com is China’s largest retailer by revenue.

We are dedicated to building a digitally intelligent, cross‑border supply chain and global retail infrastructure. Leveraging our global supply chain capabilities, JD.com continues to expand in markets where our competitive strengths shine. Currently, JD.com operates globally, with business activities in countries such as China, the U.S., U.K., Netherlands, France, Germany, Spain, Brazil, Hungary, Japan, South Korea, Australia, Thailand, Vietnam, Malaysia, Indonesia, Saudi Arabia, the UAE, and many others, reaching customers in every corner of the world.

Learn more about us: https://corporate.jd.com/

You will manage the translation and localization efforts for the Joybuy e‑commerce platform across Netherlands. Your primary goal is to ensure platform content deeply resonates with local users, aligning seamlessly with their language, cultural norms and consumer habits. You will also contribute to building and maintaining Dutch and English language assets, providing essential expert support for sustained business growth.

Key Responsibilities

• Lead the localization of the overseas e‑commerce website interface. Manage language service providers and linguistic resources.
• Collaborate closely with cross‑functional teams to understand user needs and create a consistent, coherent multilingual user experience.
• Ensure the localization quality of e‑commerce web content through rigorous Quality Assurance (QA) and issue resolution, maintaining a hands‑on approach.
• Master key challenges in the localization process, direct language quality optimization projects, and cooperate with development teams to drive system and tool improvements.
• Build and maintain the localization team’s knowledge base, including terminology, style guides and process documentation.
• Participate in other localization‑related projects, propose proactive improvements, and continuously optimize team workflows and influence.
• Coordinate with Product, Marketing and Operations teams to provide professional localization language solutions for new product launches and marketing campaigns.
• Partner deeply with the AI team to participate in the training and optimisation of the company’s large multilingual AI models. Perform data annotation, quality assessment, prompt optimisation and evaluation/feedback on generated results for Dutch and English data, continuously enhancing the AI’s translation quality and native‑adaptation capabilities.

Candidate Requirements

• Native speaker in Dutch and high proficiency in English (C2).
• Minimum of 3+ years of relevant experience in hands‑on translation or localisation; e‑commerce industry background is preferred.
• Demonstrate a meticulous, highly responsible and flexible mindset, with a keen ability to grasp local user demands and cultural nuances.
• Possess excellent communication skills, a strong team spirit and high self‑motivation.
• Capable of thriving in a fast‑paced, cross‑border collaborative environment.
• Willing to work in a fully on‑site setting.

Seniority level

Mid‑Senior level

Employment type

Full‑time

Job function

Writing/Editing

Translation and Localization, Online and Mail Order Retail, and Internet Marketplace Platforms

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