LMS Operations & Learning Experience Lead

Picnic; Amsterdam; On-site; EUR 45,000 - 65,000; Full time

Benefits offered by this job

Lunch and snacks

Health insurance discount & bike plan

Learning & development opportunities

25 holidays, travel support, pension

Job summary

Picnic Amsterdam is seeking a Digital Learning Administrator to maintain the Picnic Academy, ensure secure access for 20,000+ employees and 500+ leaders, and lead content updates across the Netherlands, Germany, and France.

You will collaborate with Ops, HR, IT, and Security to optimize learner experience, build analytics dashboards, and drive platform innovations while creating engaging digital content and enabling teams with practical LMS guidance.

Qualifications

• Bachelor’s or Master’s degree in a relevant field is preferred.
• Experience administering an LMS or HR platform (2–4 years).
• Strong technical acumen with system integrations and data analytics.

Responsibilities

• Maintain and optimize the learning platform for a scalable learner experience (70%).
• Manage user access and permissions with the LMS provider and Tech teams.
• Build a scalable content library with clear naming conventions across languages.
• Handle technical maintenance, security, and bug escalation for the LMS.
• Create Tableau dashboards to track completion rates and translate data into insights.
• Provide self-service enablement and practical training to the L&D team.
• Implement platform initiatives to improve learner experience and automate processes.
• Content updates: upload, test, and publish updated content and learning paths.

Skills

LMS administration

Data analytics

Tableau

Content management

System integrations

Cross-functional collaboration

English proficiency

Education

Bachelor’s or Master’s degree (HR/EdTech/Information Systems/Business Management)

Tools

Tableau

Job description

Picnic Amsterdam is seeking a Digital Learning Administrator to maintain the Picnic Academy, ensure secure access for 20,000+ employees and 500+ leaders, and lead content updates across the Netherlands, Germany, and France.

You will collaborate with Ops, HR, IT, and Security to optimize learner experience, build analytics dashboards, and drive platform innovations while creating engaging digital content and enabling teams with practical LMS guidance.