Lead TechOps Engineer: Hybrid Cloud & Security

Fox-IT; Rijswijk; Hybrid; EUR 90,000 - 120,000; Full time

Benefits offered by this job

Competitive salary

Hybrid/remote work allowance

Pension plan

26 vacation days + 4 days off + 8% hol

Fox Academy training

Laptop and business phone

Remote work allowance

Bonus and profit sharing

Daily office lunch

Job summary

NCC Group in the Netherlands (Rijswijk) seeks a Lead TechOps Engineer to oversee hybrid infrastructure enabling multiple divisions to operate securely day-to-day. The role governs patching, configuration, upgrades, and ongoing security.

You will collaborate with global teams, guide on-call support, and drive projects across cloud, virtualization, storage, and servers. The ideal candidate brings extensive TechOps leadership, enterprise cloud experience, ITIL-aligned change processes, and strong

Qualifications

• Essential skills: Management experience in TechOps Engineering role
• Essential skills: Previous experience in a TechOps or similar IT role
• Essential skills: 3rd line corporate cloud & hybrid infrastructure in a fast-paced agile environment
• Essential skills: Strong TCP/IP networking & routing knowledge
• Essential skills: Experience with Server 2012–2022; DHCP; DNS; vSphere; Azure/AD/Entra; M365 (EXO/Teams); Group Policy; Firewalling
• Essential skills: Datacentre server hardware support, build and configuration
• Essential skills: Able to work on own initiative and in a team
• Essential skills: Broad troubleshooting
• Essential skills: Excellent documentation/diagramming
• Essential skills: Familiar with ITIL standards and change management
• Essential skills: Security hardening of infrastructure components
• Desirable: CCNA networking
• Desirable: Linux technologies
• Desirable: AWS/GCP
• Desirable: Automation tools (Ansible, Puppet, Chef)
• Desirable: Git
• Desirable: SSL Certificate Authorities

Responsibilities

• To ensure IT infrastructure services function to Service Level Agreements (SLAs)
• To maintain (patch/troubleshoot/document) and monitor physical and virtual network/server/cloud infrastructure with a focus on security
• Install and test new solutions and enhancements to existing solutions in both test and production environments
• Diagnosis and resolution of issues per SLA with a customer-focused approach
• Escalation of faults, failures and change requests to relevant parties with timely responses
• Be an escalation point for fault resolution for Service Desk Engineers and provide on-call 24/7 support as required
• Engage in project and capacity planning, implementation and rollout providing expert advice
• Maintain up-to-date technical skills to perform the role in a dynamic agile business
• 1:1s – Regular, structured check-ins focused on priorities and development
• OKRs: Set measurable goals and review progress regularly
• Coaching: Build capability and encourage ownership and growth
• Guidance: Provide clarity and enable autonomy; support decision-making
• Feedback: Frequent, timely, actionable feedback for continuous improvement

Skills

TechOps management

Enterprise cloud

Hybrid IT infrastructure

TCP/IP networking

vSphere

Azure/AD/Entra

M365/EXO/Teams

Group Policy

Firewalling

Documentation/diagramming

ITIL/change management

Security hardening

CCNA (desirable)

Linux technologies

AWS/GCP

Automation tools

Git

SSL certificates

Job description

NCC Group in the Netherlands (Rijswijk) seeks a Lead TechOps Engineer to oversee hybrid infrastructure enabling multiple divisions to operate securely day-to-day. The role governs patching, configuration, upgrades, and ongoing security.

You will collaborate with global teams, guide on-call support, and drive projects across cloud, virtualization, storage, and servers. The ideal candidate brings extensive TechOps leadership, enterprise cloud experience, ITIL-aligned change processes, and strong