Key Account Manager

Built Different; Amsterdam; Hybrid; EUR 63,000 - 77,000; Full time

Job summary

Built Different is seeking a driven commercial partner manager in Amsterdam. You will own a portfolio of partners, identify upsell opportunities and lead monetization efforts with new and existing partners. You’ll translate technical product value into clear business outcomes while running regular reviews and trainings.

You should be comfortable with a hybrid office pattern (Amsterdam) and enjoy direct partner engagement, travel as needed, and working in a fast-growing SaaS environment.

Qualifications

• Three years in B2B account/partner management or commercial customer success.
• Commercially driven with ownership of revenue.
• Willing to be out visiting partners and work in Amsterdam hybrid setup.

Responsibilities

• Own a portfolio of partners: installers, advisers and technical service firms who bring the platform to their customers.
• Spot upsell and cross-sell opportunities and drive growth plans.
• Lead the commercial kickoff with new partners, define success metrics and monetization.
• Translate a technical product into clear business value for partners.
• Run QBRs, trainings and partner reviews that drive measurable results.
• Capture field learnings to sharpen the partner model across the business.

Skills

B2B account management

Partner management

Commercial customer success

Tools

CRM software

Job description

Amsterdam | 4 days in the office | Up to €70k inc. holiday allowance + performance bonus (€140k OTE - double your salary)

Every hospital, school, hotel and housing block carries a health risk most people never think about. Somebody has to inspect it, control it and prove it’s under control. Increasingly, they do that on one platform.

This is an investor-backed SaaS scale-up that has quietly become the backbone of building safety compliance in its home market. Tens of thousands of buildings run on it and thousands of people use it every single day, from field technicians taking readings on site to the estates teams signing off compliance. It’s live in the Netherlands and the UK, Spain is next, and the ambition is to lead the category worldwide. The platform is now being rebuilt from the ground up, so the biggest growth chapter is still ahead.

You’d be right in the middle of it.

• A product with real-world stakes, not another nice-to-have tool
• Full ownership of revenue growth across your partner portfolio
• Technical customers who respect someone who understands their world
• International momentum, with new markets opening up (UK, Germany, Spain & more)
• Freedom and responsibility, with a team that backs you rather than micromanages you

What you’ll be doing

• Owning a portfolio of key partners: installers, advisers and technical service firms who bring the platform to their own customers
• Spotting upsell and cross-sell opportunities and turning them into growth plans you actually run
• Leading the commercial kickoff with new partners, agreeing what success looks like and how they’ll make money with the platform
• Getting under the skin of how your partners operate, so you can translate a technical product into clear business value
• Running QBRs, trainings and partner reviews that move the numbers, not just tick a box
• Feeding what you learn in the field back into the business so the whole partner model gets sharper

You’ll love this if...

• You’ve got around three years in B2B account management, partner management or commercial customer success, ideally in SaaS or another technical environment
• You’re commercially driven and you enjoy owning a number
• You’d rather be out visiting partners than hidden behind a CRM
• You’re a native Dutch speaker (additional languages are a bonus)

This is a position where the growth you drive is visible, measurable and yours. If that sounds like the kind of job you’ve been waiting for, now’s the time to raise your hand.