Key Account Lead (Supply Success)

Jibe Ventures; Amsterdam; Hybrid; EUR 120,000 - 180,000; Full time

Job summary

Qogita is seeking a player-coach to own a portfolio of strategic seller relationships, lead a small team of Account Managers, and drive cross-functional commercial initiatives that scale supply across the platform in the EU market.

You will stay close to the accounts, set high standards for team delivery, and own the commercial and operational development of an international portfolio with distributors and wholesalers.

Qualifications

• 5-8 years in account management, commercial ops, or senior commercial roles with strong deal closure history.
• Proven people management experience and a track record of developing high-performing teams.
• Hands-on operational experience turning priorities into scalable workflows.
• Strong data/analytical skills with BI tools to drive decisions.
• Fluent in English and at least one additional language.
• Willingness to travel across Europe and internationally.

Responsibilities

• Own and grow a defined set of strategic sellers with activation and GMV goals.
• Lead and coach a team of Account Managers and set clear KPIs.
• Drive cross-functional projects spanning Supply, Commercial, Ops, and Product.
• Monitor KPIs, identify underperformance, and implement corrective actions.
• Develop seller insights into actionable product and process recommendations.

Skills

Account management

Team leadership

Strategic selling

Cross-functional collab

Data-driven decisions

Fluent English

Multilingual ability

Tools

Looker

Lightdash

Metabase

Job description

This is a player-coach position at the heart of Qogita’s supply engine. You’ll own a portfolio of strategic seller relationships, lead and develop a small team of Account Managers, and drive cross-functional commercial initiatives that shape how supply scales across the platform. You’ll stay close to the accounts yourself - this is not a pure management role - while setting the standard for how your team operates and delivers.

Seller Portfolio Leadership

Manage and grow relationships with a defined set of strategic sellers. You're accountable for their activation, satisfaction, and long-term GMV trajectory on Qogita. Escalation stops with you.

Team Coordination & Development

Coordinate a team of Account Managers -set priorities, share context, coach on analytical rigour, and hold the team accountable to KPIs. You lead by example: how you run your accounts sets the bar.

Performance & Commercial Analysis

Monitor seller KPIs across your portfolio and your team's. Identify underperformance early, lead data-driven conversations with sellers, and implement corrective strategies. You synthesise performance into clear narratives for leadership and push your team to do the same.

Non-Eu Portfolio Management

Own the commercial and operational development of Qogita's International Portfolio of suppliers - working with distributors and wholesalers to turn an emerging supply line into a reliable, scaled GMV driver within the EU market.

Cross-Functional Commercial Projects

Take ownership of initiatives spanning Supply, Commercial, Operations, and Product. This could include marketplace tooling rollouts, seller onboarding redesigns, pricing strategy, or fulfilment improvement projects. You drive these to completion - not just to alignment.

Process & Automation

Own adoption of seller-facing automation tools within your portfolio. Build repeatable workflows for your team. Partner with Product to make the case for platform improvements grounded in seller feedback and data.

Feedback & Influence

Synthesise seller insights into actionable product and process recommendations. You're the voice of supply in cross-functional forums - expected to come with data and a clear recommendation.

• 5-8 years of experience in account management, commercial operations, or a senior commercial role, with a strong record of negotiating and closing complex deals in fast-paced technology, wholesale, or marketplace environments.
• Proven people management experience, with a track record of developing high-performing teams, setting clear expectations, giving effective feedback, and holding people accountable to results.
• Hands-on operational experience, including turning commercial priorities into scalable workflows, clear ownership structures, and repeatable processes.
• Strong proficiency with AI tools and workflows, with practical experience using AI to automate repetitive tasks, improve commercial and operational processes, and increase team productivity. With the judgement to assess outputs critically and understand when AI should - and should not - be used.
• Experience working in high-growth businesses where processes needed to be designed, tested, implemented, and continuously improved.
• Strong analytical skills and confidence using BI tools such as Looker, Lightdash, or Metabase to identify issues, set priorities, and measure results.
• Proven ability to identify gaps, diagnose root causes, build a strong business case, align stakeholders, and independently deliver initiatives from start to finish.
• Fluent in English and at least one additional language: Spanish, French, German, Italian, or Korean.
• Comfortable travelling across Europe and internationally when required, including Dubai and South Korea.