Junior Trading Assistant - Service Desk (French)

flatexDEGIRO AG; Amsterdam; Hybrid; EUR 28,000 - 42,000; Full time

Job summary

flatexDEGIRO AG in Amsterdam is seeking a Junior Trading Assistant to join the Service Desk and assist French-speaking customers with platform guidance and basic support.

Under guidance from the team, you will identify improvements to processes and help deliver a smoother customer experience while learning the trading environment.

Responsibilities

• Take ownership of customer requests and, with guidance from the team, help identify short- and long-term improvements to processes and customer satisfaction.
• Support customers with information about our platform

Job description

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Junior Trading Assistant - Service Desk (French)

Who we are

flatexDEGIRO SE operates the leading and fastest growing online brokerage platform in Europe. Based on modern, in-house state-of-the-art technology, customers of the flatex and DEGIRO brands are offered a wide range of independent products with execution on top TIER 1 exchanges. The technological edge, high efficiency and strong economies of scale enable us to continuously improve our service offering for clients and to set leading standards in terms of product, price and platform quality.

With more than 3,5 million customer accounts and more than 75 million securities transactions processed in 2025, flatexDEGIRO is the largest retail online broker in Europe. In times of bank consolidation, growing digitalization and the immanent need of millions of Europeans to take their financial future into their own hands, flatexDEGIRO is ideally positioned for further profitable growth.

Want to know what it’s like to work for flatexDEGIRO?

Check out our Instagram @lifeatflatexdegiro and meet the great people that makes us who we are! Do you already see yourself as part of this team?

Improve Europe’s leading investment platform

Take ownership of customer requests and, with guidance from the team, help identify short- and long-term improvements to processes and customer satisfaction.
Support customers with information about our platform