Junior Trading Assistant — Flexible FinTech Career Growth

flatexDEGIRO AG; Amsterdam; Hybrid; EUR 30,000 - 42,000; Full time

Benefits offered by this job

30 days paid leave

Transport allowance or leased e-bike

Pension plan

Flexible office/work-from-home

Job summary

flatexDEGIRO SE in Amsterdam is seeking a Junior Trading Assistant to support our customers with complex information requests about our platform, corporate actions, transfers of securities and trading disputes.

You will join a fast-growing FinTech team, take ownership of customer requests, collaborate with sub-teams, and escalate where needed. A Bachelor's degree and 0–2 years' experience are expected; Dutch language fluency is required.

Qualifications

• Bachelor's degree with strong affinity for financial markets.
• Master's degree is an advantage.
• 0–2 years of experience.
• Native-level Dutch speaker.
• Energetic team player with excellent communication skills.
• Willing to work evenings occasionally.

Responsibilities

• Take ownership of customer requests to find short or/and long-term solutions to improve processes and overall customersatisfaction;
• Support our customers with some of the complex information requests about our platform, Corporate Actions, transfers ofsecurities, resolution of trading disputes and more;
• Take the lead when assigned to different specialized sub-teams responsible for providing long-term solutions for reoccurringchallenges;
• Effectively communicate and escalate to different departments to resolve trading-related requests.

Skills

Dutch language proficiency

Team player

Communication skills

Affinity with financial markets

Understanding of financial products

Education

Bachelor's degree

Master's degree an advantage

Job description

flatexDEGIRO SE in Amsterdam is seeking a Junior Trading Assistant to support our customers with complex information requests about our platform, corporate actions, transfers of securities and trading disputes.

You will join a fast-growing FinTech team, take ownership of customer requests, collaborate with sub-teams, and escalate where needed. A Bachelor's degree and 0–2 years' experience are expected; Dutch language fluency is required.