Junior Technical Configuration Engineer

Zones, LLC; Utrecht; On-site; EUR 40,000 - 45,000; Full time

Benefits offered by this job

Private medical insurance

Hybrid working

Training and development opportunities

Discounts on gym memberships

Discounts on retail purchases

Discounts on travel packages

Job summary

Zones, LLC in Utrecht is looking for a Junior Technical Configuration Engineer to engage in racking servers and configuring devices for clients. The role focuses on technical configuration and troubleshooting of IT equipment, catering to end-user devices including laptops and printers.

Ideal candidates should have at least 2 years in IT services, be proficient in English, and possess strong technical and problem-solving skills. The position offers a salary range of €40,000-45,000 and comprehensive benefits including private medical insurance and professional growth opportunities.

Qualifications

• At least 2 years of experience in an IT services organization with specific experience in configuring and staging hardware.
• Must be proficient in English.
• Good diverse knowledge of IT systems, both hardware and software.

Responsibilities

• Imaging and configuring devices before they are sent out to the Customer.
• Testing, cleaning, and re-imaging incoming devices.
• Adhering to SLAs relating to the delivery of customer equipment.
• Troubleshooting technical issues.

Skills

Technical skills

Problem-solving skills

Education

College level education preferred

Tools

CompTIA A+

Microsoft qualifications

Job description

Company Overview:

When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there’s really only one: Zones – First Choice for Technology Solutions. Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Positioned to be the IT partner you need, Zones, a Minority Business Enterprise (MBE) in business for over 35 years, specializes in Digital Workplace, Cloud & Data Center, Networking, Security, and Managed/Professional/Staffing services. Operating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key partners, including Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need, they can Consider IT Done.

Position Overview:

The Junior Technical Configuration Engineer will primarily be engaged in a specific project to help with racking servers, applying configuration, monitoring the staging activity and then re-packing/boxing the servers to be shipped to client sites. The Technical Configuration Engineer could additionally be used in the configuration team for cleaning, grading and staging end user devices (laptops, printers, mobile phones etc). This position requires being proficient in English and will be required to work Saturday and Sunday as part of the role’s ongoing responsibilities. This is an entry level position for Junior Engineer looking to further his/her career in the IT Service Industry.

What you’ll do as the Junior Technical Configuration Engineer:

The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job description is not intended to be a comprehensive list of the duties and responsibilities of the position, and the duties and responsibilities may change without notice.

• Imaging and configuring devices before they are sent out to the Customer.
• Testing,cleaningand re-imaging incoming devices as per the defined Run Book and operational documents produced by the Project Management team.
• Grading devices based on condition.
• Completing inbound and outbound checklists
• Adhering to SLAs relating to the delivery of customer equipment.
• Autopilot and MDM enrollments.
• Asset Tagging devices.
• Configuring and setting up devices as required (Laptops, Desktops, EPOS, Printers, Scanners, Handhelds etc.)
• Troubleshooting technical issues.

What you will bring to the team:

• College level education preferred but notessential
• Good Technical skills: The role requires a diverse knowledge of IT systems, both hardware and software. We deal with a large range of systems, so the broader this knowledge, the better.
• Good problem-solvingskills: you must be able to troubleshoot problems on “the fly”. Thinking on your feet is a key factor in this new role.
• Experience: We will require at least 2 years of experience in an IT servicesorganizationwith specific experience in configuring and staging hardware.

CERTIFICATES/LICENSES, ETC:

CompTIA A+

• Microsoft qualifications or vocational IT qualifications are desirable

Salary:

Qualified candidates can expect a salary range of € 40,000-45,000

Benefits:

At Zones, we're proud to offer a comprehensive benefits package designed to support the well-being and success of our team members. Your health is important to us, so we truly embrace hybrid working. Additional benefits include private medical insurance, with access to a range of wellness programs aimed at promoting a healthy lifestyle. We believe that a healthy workforce is a productive workforce. Investing in your professional growth and development is a priority for us. Our benefits package includes opportunities for training and development, as we want to support you in reaching your career goals and unlocking your full potential. In addition to the core benefits outlined above, we offer a range of additional perks and benefits to enhance your experience as a valued member of our team. These may include discounts on gym memberships, retail purchases, travel packages, and more.

All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, age, genetic information, or pregnancy.