Junior Technical Configuration Engineer

Zones EMEA; Utrecht; Hybrid; EUR 23,400 - 28,600; Full time

Benefits offered by this job

Hybrid working

Private medical insurance

Wellness programs

Training opportunities

Job summary

Zones is seeking a Junior Technical Configuration Engineer in the Netherlands to support project work with racking, configuring, imaging, and boxing servers for shipment to client sites. The role also involves staging end-user devices and assisting with device cleaning and grading as needed.

Day-to-day tasks include imaging and configuring devices, testing, completing checklists, adhering to SLAs, and performing Autopilot/MDM enrollments.

Qualifications

• College level education preferred but not essential.
• Good technical skills: hardware and software.
• Good problem-solving skills: troubleshoot problems on the fly.
• At least 2 years of experience in an IT services organization, with specific experience in configuring and staging hardware.

Responsibilities

• Imaging and configuring devices before they are sent out to the customer.
• Testing, cleaning and re-imaging incoming devices as per the defined run book and operational documents produced by the project management team.
• Grading devices based on condition.
• Completing inbound and outbound checklists.
• Adhering to SLAs relating to the delivery of customer equipment.
• Executing Autopilot and MDM enrollments.
• Asset-tagging devices.
• Configuring and setting up devices as required (laptops, desktops, EPOS, printers, scanners, handhelds, etc.).
• Troubleshooting technical issues.

Skills

IT hardware

IT software

Problem solving

Troubleshooting

Education

College level education preferred

Job description

Company Overview

When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end‑to‑end service offerings, there’s really only one: Zones – First Choice for Technology Solutions.

About Zones

Zones is a global solution provider of end‑to‑end IT solutions with an unmatched supply chain. Positioned to be the IT partner you need, Zones, a Minority Business Enterprise (MBE) in business for over 35 years, specializes in Digital Workplace, Cloud & Data Center, Networking, Security, and Managed/Professional/Staffing services. Operating in more than 120 countries, leveraging a robust portfolio and the highest certification levels from key partners—including Microsoft, Apple, Cisco, Lenovo, Adobe, and more—Zones has mastered the science of building digital infrastructures that change the way business does business, ensuring whatever they need, they can consider IT done.

Position Overview

The Junior Technical Configuration Engineer will primarily be engaged in a specific project to help with racking servers, applying configuration, monitoring the staging activity, and then re‑packing/boxing the servers to be shipped to client sites. The Technical Configuration Engineer could also be used in the configuration team for cleaning, grading and staging end‑user devices (laptops, printers, mobile phones, etc.).

• This position requires proficiency in English and will be required to work Saturday and Sunday only as part of the role’s ongoing responsibilities.
• This is an entry‑level position for a Junior Engineer looking to further his/her career in the IT Service Industry.

Responsibilities

• Imaging and configuring devices before they are sent out to the customer.
• Testing, cleaning and re‑imaging incoming devices as per the defined run book and operational documents produced by the project management team.
• Grading devices based on condition.
• Completing inbound and outbound checklists.
• Adhering to SLAs relating to the delivery of customer equipment.
• Executing Autopilot and MDM enrollments.
• Asset‑tagging devices.
• Configuring and setting up devices as required (laptops, desktops, EPOS, printers, scanners, handhelds, etc.).
• Troubleshooting technical issues.

Qualifications

• College level education preferred but not essential.
• Good technical skills: The role requires diverse knowledge of IT systems, both hardware and software. A broader knowledge set is an advantage.
• Good problem‑solving skills: you must be able to troubleshoot problems on the fly. Thinking on your feet is a key factor in this role.
• At least 2 years of experience in an IT services organization, with specific experience in configuring and staging hardware.

Certifications

• CompTIA A+
• Microsoft qualifications or other vocational IT qualifications are desirable.

Qualified candidates can expect a salary of €26,000.

Benefits

Zones offers a comprehensive benefits package designed to support the well‑being and success of its team members. The company embraces hybrid working and provides private medical insurance. Additional benefits include wellness programs, training and development opportunities, discounts on gym memberships, retail purchases, travel packages, and more.

All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, age, genetic information, or pregnancy.