Junior Quality Engineer - Dealer Service Evaluation

BYD EUROPE; Hoofddorp; On-site; EUR 42,000 - 65,000; Full time

Benefits offered by this job

Career growth opportunities

Business trip with allowances

Pension plan

Commuting allowance

Visa sponsorship

Job summary

BYD Europe in Hoofddorp is expanding and seeks a Junior Quality Engineer - Dealer Service Evaluation to collect, analyze, and visualize dealer service data across Europe.

You will design dashboards in BI tools, perform on-site dealer assessments, benchmark performance, and present actionable insights to improve service quality.

This role requires 1–3 years in data analytics, strong Excel and BI skills, fluent English and other European languages, and willingness to travel.

Qualifications

• 1–3 years of relevant work experience in data analytics, preferably in automotive, retail, or service industry.
• Strong analytical and problem-solving abilities with a keen eye for detail.
• Proficient in BI tools for dashboard creation and data visualization.
• Advanced Excel skills.
• Excellent communication skills in English and other European languages.
• Willing to travel at least half of the working time across Europe.

Responsibilities

• Collect, clean, and analyze data related to dealer service performance.
• Conduct occasional on-site dealer assessments and mystery shopping visits across Europe.
• Conduct competitor and market analysis to benchmark dealer service levels.
• Design and develop dashboards and visual reports in BI tools.
• Communicate in a clear and effective way with team members, stakeholders and be able to create engaging presentations.
• Provide actionable recommendations to improve dealer service operations.

Skills

Analytical thinking

Problem solving

English communication

Travel readiness

Tools

BI tools

Excel

Job description

About Us

BYD is a leading high-tech multinational company, headquartered in Shenzhen, China, operating in IT, automotive, new energy, and rail transit. As a global pioneer in New Energy Solutions, we are committed to building a zero-emission ecosystem.

About Us

BYD is a leading high-tech multinational company, headquartered in Shenzhen, China, operating in IT, automotive, new energy, and rail transit. As a global pioneer in New Energy Solutions, we are committed to building a zero-emission ecosystem. Our BYD Europe team in Hoofddorp is expanding, and we are looking for a Junior Quality Engineer - Dealer Service Evaluation with a strong background in data analytics and business intelligence to support our dealer service operations across Europe.

About The Job

In this role, you will be responsible for collecting, analyzing, and visualizing dealer service data to identify trends, measure service quality, and provide actionable insights to improve performance. You will work closely with the sales teams to build and maintain a robust data analytics platform.

Key Responsibilities

• Collect, clean, and analyze data related to dealer service performance
• Conduct occasional on-site dealer assessments and mystery shopping visits across Europe
• Conduct competitor and market analysis to benchmark dealer service levels
• Design and develop dashboards and visual reports in BI tools
• Communicate in a clear and effective way with team members, stakeholders and be able to create engaging presentations
• Provide actionable recommendations to improve dealer service operations

Qualifications & Skills

• 1–3 years of relevant work experience in data analytics, preferably in automotive, retail, or service industry
• Strong analytical and problem-solving abilities with a keen eye for detail
• Proficient in BI tools for dashboard creation and data visualization
• Advanced Excel skills
• Excellent communication skills in English AND other European Languages
• Willing to travel at least half of the working time across Europe

What We Offer

• Career growth opportunities within a fast-growing Quality team.
• Business trip throughout Europe, with travel and meal allowances
• Performance and experience based competitive rewards, pension-plan, commuting allowance, and visa sponsorship if applicable
• Job in a fast-developing company that stands for Innovative and sustainability-driven technology

Location: Hoofddorp & Business trip

Type of Employment: Full-time