Junior Immigration Consultant

Jobtailor; Leiden; On-site; EUR 28,000 - 36,000; Full time

Job summary

Jobtailor seeks an entry-level Immigration Assistant to support client cases, manage documentation, and coordinate appointments with authorities. The role involves assisting expatriates with registrations, drafting overviews, and maintaining digital case files in a fast-paced team.

The candidate should be keen to work with international clients, be highly organized, and comfortable communicating in Dutch and English.

Qualifications

• Entry-level opportunity; formal qualifications are not required
• Trainee or work experience in immigration or relocation is advantageous, but applications from candidates with no experience and an interest in immigration are welcomed
• Interest in working with international clients or expatriates

Responsibilities

• Assist the team with preparing multiple client cases and ensuring immigration application deadlines are met
• Advise clients on broader immigration queries
• Respond to client emails and calls, provide timely updates, and escalates issues internally
• Prepare and submit documentation, complete official forms, prepare detailed client overviews, and maintain digital case files
• Coordinate logistics, including booking appointments with authorities and supporting expatriates with registrations or bank setup
• Liaise with colleagues, partners, and external authorities to keep processes moving smoothly
• Track case progress, update statuses, and follow up on outstanding actions or approvals
• Identify opportunities to expand services, strengthen client relationships, and grow the client base through upselling or referrals
• Participate in team discussions and stay up to date with changes in immigration regulations
• Report to the Head of Immigration
• Support clients with work and residence permits for international employees and their families

Skills

Client relationships

Immigration support

Dutch & English comms

Organisational skills

Analytical thinking

Tools

Documentation prep

Case management

Regulatory awareness

Client tracking

Job description

• Assist the team with preparing multiple client cases and ensuring immigration application deadlines are met
• Advise clients on broader immigration queries
• Respond to client emails and calls, provide timely updates, and escalates issues internally
• Prepare and submit documentation, complete official forms, prepare detailed client overviews, and maintain digital case files
• Coordinate logistics, including booking appointments with authorities and supporting expatriates with registrations or bank setup
• Liaise with colleagues, partners, and external authorities to keep processes moving smoothly
• Track case progress, update statuses, and follow up on outstanding actions or approvals
• Identify opportunities to expand services, strengthen client relationships, and grow the client base through upselling or referrals
• Participate in team discussions and stay up to date with changes in immigration regulations
• Report to the Head of Immigration
• Support clients with work and residence permits for international employees and their families

Requirements

• Entry-level opportunity; formal qualifications are not required
• Trainee or work experience in immigration or relocation is advantageous, but applications from candidates with no experience and an interest in immigration are welcomed
• Interest in working with international clients or expatriates
• Client-focused and relationship-driven, with a strong service mindset
• Proactive, confident, and comfortable initiating conversations with clients
• Highly organised and able to manage multiple priorities
• Resilient and able to perform well under pressure
• Collaborative team player with a flexible and positive attitude
• Detail-oriented with strong accuracy
• Excellent verbal and written communication in Dutch and English
• Strong planning, organisation, and prioritisation skills
• Analytical thinking and problem‑solving capability
• Ability to manage client expectations and deliver high‑quality service
• Maintaining market and regulatory awareness

Core Competencies

Demonstrates strong client‑focused service capabilities, with proficiency in managing immigration applications and supporting expatriates. Possesses excellent communication skills in Dutch and English, along with the ability to maintain regulatory awareness and manage multiple priorities effectively.

Highest‑signal resume keywords

• Client Relationship Management
• Immigration Application Support
• Verbal and Written Communication in Dutch and English
• Organisational Skills
• Analytical Thinking

Hard Skills

• Immigration Application Preparation
• Documentation Submission
• Case File Management
• Regulatory Awareness
• Client Case Tracking

Soft Skills

• Proactive Communication
• Detail‑Oriented
• Collaborative Team Player
• Resilience Under Pressure
• Service Mindset

Industry Keywords

• Expatriate Support
• Client Service
• Immigration Regulations
• Relocation Services
• Client Upselling