Junior German-Speaking After-Sales Specialist (E-Bike)

TENWAYS E-Bike; Amsterdam; On-site; EUR 35,000 - 45,000; Full time

Benefits offered by this job

Commuting allowance

Access to training programs

Product vouchers

Teambuilding budget

Cultural exchange opportunities

Job summary

A green mobility company is seeking a German-speaking Junior After Sales Specialist based in Amsterdam. This role involves managing after-sales operations for B2B partners, coordinating repairs, and ensuring timely follow-up with customers. The ideal candidate will hold a Bachelor's degree and have at least 2 years of experience in customer service or operations. Join a collaborative and innovative team dedicated to sustainable urban mobility and enjoy perks like commuting allowances and product vouchers.

Qualifications

• At least 2 years in customer service, after-sales, or operations.
• Familiarity with mobility or technical products is a plus.

Responsibilities

• Manage daily after-sales operations for German-speaking partners.
• Coordinate warranty and non-warranty repairs.
• Prepare weekly service reports.

Skills

Fluent German (C1/C2)

Customer service experience

Analytical skills (Excel)

Education

Bachelor's degree in Business/Operations

Job description

A green mobility company is seeking a German-speaking Junior After Sales Specialist based in Amsterdam. This role involves managing after-sales operations for B2B partners, coordinating repairs, and ensuring timely follow-up with customers. The ideal candidate will hold a Bachelor's degree and have at least 2 years of experience in customer service or operations. Join a collaborative and innovative team dedicated to sustainable urban mobility and enjoy perks like commuting allowances and product vouchers.