Junior Customer & Sales Support - Eindhoven

KEYENCE CORPORATION; Eindhoven; Hybrid; EUR 38,000 - 54,000; Full time

Benefits offered by this job

Hybrid work

Initial onsite training

Training in Belgium

Career growth

Job summary

KEYENCE CORPORATION in the Netherlands seeks a proactive Customer and Sales Support specialist to join our international team. You will handle Dutch client inquiries by email and phone, support quotes and orders, and maintain customer data in internal systems.

Fluent Dutch and English, strong communication and problem‑solving skills, and good organizational abilities are essential. The role starts with onsite training and moves to a hybrid work setup, collaborating closely with logistics and

Qualifications

• Educational background or 1-3 years experience in customer service or administrative support.
• Fluent Dutch and English (business proficiency).
• Strong communication and problem‑solving skills with a service‑oriented mindset.
• Good organizational skills and ability to manage multiple tasks.
• Proficiency in MS Office and comfortable working with internal data systems.
• Full onsite presence during the initial training and onboarding period.

Responsibilities

• Go beyond customer expectations and support the sales team.
• Handle all incoming calls and emails from customers and salespersons.
• Process quotes, orders, and maintain customer‑related data in internal systems.
• Support mainly Dutch customers and the sales team, including office‑related tasks.
• Close cooperation with logistics and accounting departments as well as other departments as needed.

Skills

Dutch language

English language

Communication

Problem solving

MS Office

Data entry

Education

Educational background or 1-3 years experience in customer service or administrative support

Tools

MS Office

Job description

About Us

KEYENCE is a multinational Japanese company specialized in high technology products such as sensors, microscopes, laser markers and vision measurement systems. We are a global leader in the automation industry responsible for delivering high‑precision and innovative products to companies worldwide. We have been ranked on the Forbes 100 list as one of the ‘Most Innovative Companies’ for 8 years in a row.

Position Summary

You will join our dynamic and international Customer and Sales Support team. You will have direct contact with clients in the Netherlands via email and telephone, supporting them with incoming calls, order and quote handling, and office‑related tasks.

What will be your responsibilities?

• Go beyond customer expectations and support the sales team.
• Handle all incoming calls and emails from customers and salespersons.
• Process quotes, orders, and maintain customer‑related data in internal systems.
• Support mainly Dutch customers and the sales team, including office‑related tasks.
• Close cooperation with logistics and accounting departments as well as other departments as needed.

What do we require?

• Educational background or 1‑3 years experience in customer service or administrative support.
• Fluent Dutch and English (business proficiency).
• Strong communication and problem‑solving skills with a service‑oriented mindset.
• Good organizational skills and ability to manage multiple tasks.
• Proficiency in MS Office and comfortable working with internal data systems.
• Full onsite presence during the initial training and onboarding period.

What do we offer?

• Competitive salary and bonus system.
• International environment.
• Hybrid work (once the training is completed).
• 3 weeks training in Belgium.
• Clear career path and promotion from within culture.
• Modern, AI‑supported working environment (AI‑based order entry tool).