Junior Channel Manager, E-Commerce

Kao EMEA & Americas; Amersfoort; Hybrid; EUR 40,000 - 50,000; Full time

Benefits offered by this job

Flexible working

Health and wellbeing offers

Pension schemes

Insurance options

Job summary

Kao is seeking a Junior Channel Manager to support the Professional Hair division with regional commercial activation plans for the Netherlands and Belgium. The role focuses on accelerating sales through B2B and B2C e-commerce, developing JBPs with partners, and optimizing product listings for conversion.

The ideal candidate has 1–2 years of e-commerce experience, is fluent in Dutch and English, and is digitally minded with strong collaborative skills.

Qualifications

• Fluent in Dutch and proficient in English.
• Bachelor’s degree required.
• 1–2 years’ experience in e-commerce.
• Proven track record of growing brands across B2B and B2C e-commerce channels.
• Digitally minded with understanding of customer journeys.
• Commercially minded, proactive and collaborative.

Responsibilities

• Support local activation plans across B2B and B2C e-commerce channels in the Netherlands and Belgium.
• Ensure product listings and PDPs are accurate and optimized for conversion.
• Collaborate with Brand Managers and wholesale partners to strengthen e-commerce fundamentals.
• Support development and delivery of e-commerce JBPs with key partners.
• Analyse campaign performance and provide actionable recommendations.

Skills

Dutch language

English proficiency

E-commerce awareness

Communication skills

Collaboration

Education

Bachelor’s degree

Tools

MS Office

Digital tools

Job description

We are Kao, listed as one of the world’s most ethical companies for the last 19 years. Our EMEA brand portfolio spans across three sectors; Consumer Care (John Frieda, Guhl, Bondi Sands, Bioré, Jergens, Curél), Professional Hair (Goldwell, Oribe, KMS Hair, Kerasilk), and Molton Brown. Our corporate philosophy, The Kao Way, guides us in everything we do – acting with integrity, courageously driving innovation, and treating each other with trust and respect.

About our role:

The key purpose of this Junior Channel Manager role is to support the Professional Hair division by driving regional commercial activation plans across B2B and B2C e-commerce channels in the Netherlands and Belgium. The role focuses on accelerating sales and profitability through locally tailored market initiatives, strategic customer partnerships, and the development and execution of Joint Business Plans with key e-commerce partners and wholesalers. Displayed pay range (base salary) is a guide and local market specific. The pay offered to a successful candidate will be based on skill set and professional experience assessed throughout the interview process. EUR 40,000 - EUR 50,000

What you will do:

• Support the delivery of local commercial activation plans across B2B and B2C e-commerce channels in the Netherlands and Belgium, aligned with regional initiatives and local market priorities.
• Ensure product listings, product detail pages (PDPs) and product descriptions are accurate, engaging and optimised for conversion across B2C customer platforms. Create compelling content and support promotional activities, including special offers.
• Collaborate with Brand Managers, E-commerce Key Account Managers, external agencies and wholesale partners to strengthen e-commerce fundamentals, increase brand visibility and engagement, and drive conversion across Kao Salon brands.
• Support the development and delivery of e-commerce Joint Business Plans (JBPs) and online activation plans with key wholesale partners and strategic customers.
• Work with local sales teams to identify growth opportunities and customer potential. Analyse campaign performance and sell-out data using KPIs such as ROAS, conversion and sales uplift, providing actionable recommendations to improve results.
• Partner with regional teams to share local market insights, customer feedback and sales forecasts, ensuring alignment on upcoming initiatives and local commercial requirements.

What you will need:

• Fluent in Dutch and proficient in English, with excellent communication and presentation skills.
• Bachelor’s degree required, with 1–2 years’ experience in e-commerce.
• Proven track record of growing brands across B2B and B2C e-commerce channels.
• Digitally minded, with a good understanding of customer and consumer journeys.
• Commercially minded, solution-focused and proactive, with excellent collaboration skills and the ability to work independently and drive projects forward.
• Highly organised and customer-focused, with confident use of MS Office and digital tools. Experience in luxury, professional health or beauty is an advantage.

At Kao, we believe the diversity of our teams strengthens our global mission. Here we trust and respect each other, collaborating in a friendly and inclusive work environment to achieve great results.

What you can expect from us:

• An entrepreneurial environment where passionate and innovative teams come together.
• Respect, teamwork and collaboration are at the heart of how we work.
• A workplace culture that prioritises employee wellbeing, with opportunities to get involved in initiatives such as Mental Health First Aiders, our Charity Committee, and DE&I communities
• A broad range of benefits, including flexible working, competitive salaries, health and wellbeing offers, pension schemes, insurance options, and more…
• Learning and development opportunities

Your voice matters here, we value entrepreneurial thinking and innovation from our teams. To find out why 33,000 people across the Globe work at Kao please visit: https://candidate-brochure.kao.com/kao-emea/full-view.html https://www.kao.com/emea/en/careers/ Discover careers at Kao and how we live our purpose, Kirei – Making Life Beautiful. https://kao.voyse.io/ Our Privacy Policy: https://www.kao.com/emea/en/privacy/