Junior Account Manager B2B, German Market

YourSurprise; Zierikzee; On-site; EUR 33,000 - 47,000; Full time

Benefits offered by this job

Competitive salary with profit sharing

25 days holiday

Travel reimbursement

Company laptop

Pension scheme

Daily lunch

OpenUp wellbeing platform

Sports club and events

Lease a Bike

Job summary

YourSurprise in the Netherlands is seeking a Junior Account Manager B2B for the German market to drive sales, manage key accounts and deliver personalised gifts from idea to delivery.

From our Campus in Zierikzee, you will engage German-speaking customers via phone, email and online meetings, build lasting relationships and upsell proposals. Join a dynamic international Ecommerce team and help customers surprise people worldwide while contributing to our growth.

Qualifications

• 1–2 years of commercial/sales experience.
• Available for at least 32 hours per week.
• Fluent in German and English, both spoken and written.
• Hands-on mentality with a track record of achieving sales results.
• Excellent negotiating skills and persuasive.

Responsibilities

• Develop sales in the German market with a strong focus on revenue, gifts and margins.
• From our Campus in Zierikzee, build strong customer relationships via phone, email and online meetings.
• Encourage repeat purchases and upsell our business propositions to increase loyalty.
• Guide customers from initial gifting idea through delivery and after-sales evaluation.
• Analyze progress monthly with the team, focusing on the sales funnel and commercial results.
• During quieter periods, work on business projects to improve processes or marketing and actively approach new German-market customers.

Skills

German language

English language

Sales

Account management

Job description

Are you a passionate account manager who is full of energy when connecting with customers, closing big deals and developing customer relationships? Do you enjoy a commercial challenge and are you always willing to go the extra mile for a customer? Then you might be the account manager our B2B team is looking for!

As a Junior Account Manager B2B for the German market, you’ll help companies surprise their employees, customers and business partners with personalised gifts that truly make an impact. You’ll guide customers from their first idea all the way through to the moment their personalised gifts are delivered. With your enthusiasm, commercial mindset and personal approach, you’ll help make every gifting moment special.

What will you do?

• As an Account Manager, you’ll be responsible for developing sales in the German market, with a strong focus on KPIs and targets for revenue, number of gifts and margins.
• From our Campus in Zierikzee, you’ll build strong customer relationships and stay in daily contact with customers via phone, email and online meetings.
• You’ll invest in building strong relationships with existing customers by encouraging repeat purchases and upselling our business propositions, helping to increase customer loyalty.
• You’ll guide customers from the very first conversation about a gifting idea through to after sales service, where you’ll evaluate the gifting moment together.
• Each month, you’ll analyse and discuss progress in your market with your team, paying particular attention to your sales funnel and commercial results.
• During quieter periods, you’ll spend part of your time working on business projects to improve our processes or marketing. You’ll also actively approach new business customers and explore new opportunities within the German market.

Where will you fit in?

You’ll become part of our international E Commerce team, consisting of around twenty colleagues with more than ten different nationalities. Within this team, you’ll work alongside eight enthusiastic B2B colleagues from the Netherlands, Germany and France. English is the main language within the team.

Together, you’ll help companies around the world surprise people with personalised gifts. We celebrate successes together, help each other move forward and keep developing ourselves every day.

Who are you?

• You have around one to two years of experience in a commercial role, or you’re ready to take your next step in sales.
• You’re available for at least 32 hours per week.
• You’re fluent in German and English, both spoken and written. Knowledge of additional languages is a plus.
• You have a hands on mentality and a track record of achieving sales results.
• Negotiating comes naturally to you. You’re persuasive, confident and know how to stand your ground.
• You’re flexible and don’t get stressed easily.
• You’re results driven, work well with deadlines and take responsibility for your market.
• You have a creative mindset and know how to turn every customer interaction into an opportunity, finding the right gifting solution for every situation.
• You’re a true team player who others can rely on and who takes ownership of their responsibilities.
• You’re able to work from our Campus in Zierikzee.

What can we offer you?

• A competitive salary with profit sharing.
• 25 days of holiday based on a 40 hour working week and 8% of your gross annual salary as holiday pay.
• Travel reimbursement for both car and public transport.
• A company laptop.
• A collective pension scheme, because while you might not be thinking about retirement just yet, we are.
• A delicious daily lunch for a small contribution and plenty of fresh fruit every day.
• Access to OpenUp, a platform offering professional support for your mental and physical wellbeing.
• A YourSurprise sports club, great parties, Friday afternoon drinks and our legendary annual weekend away with the entire company. All optional, of course!
• Fancy a new bike? Cycling is great for your health and the environment, so as a YourSurpriser you can make use of our Lease a Bike scheme.

Will you be joining our team soon and helping us put smiles on faces around the world?