IT Internship - Fullstack Engineer: AI Agent for Automated Cloud Incident Response

Swisscom; Rotterdam; On-site; EUR 8,200 - 9,900; Full time

Benefits offered by this job

810 € gross Monthly Allowance (Full‑t​

IT Equipment

Agile working environment and lean管理

Flexible working time model

Training and personal development

International Environment

Holidays & time off

Job summary

Swisscom is offering an IT Internship in Rotterdam, Netherlands, focused on an AI Agent for Automated Cloud Incident Response. You will join an international team spanning Switzerland, Rotterdam and Riga, contributing to Swisscom’s digital transformation.

You will gain hands-on experience with Python microservices on ECS Fargate, an AWS-native AIOps agent (Bedrock) and a live dashboard, tackling Cloud/DevOps and Generative AI challenges in an Agile setup.

Qualifications

• Student in final year HBO or University CS or related field.
• Based in the Netherlands and available for a 6‑month internship.
• Interested in international teamwork and agile mindset.
• Good level of English; other languages are a plus.
• NUFFIC agreement required for non-EU students.

Responsibilities

• Build features for an AWS-native AIOps agent to aid incident response.
• Work with Python microservices on ECS Fargate and Bedrock; live dashboard.
• tackle alert ingestion, pattern detection, automated runbooks, root-cause analysis.

Skills

Python

AWS

Docker

CI/CD

Kubernetes

DB

Machine Learning

Git

Agile mindset

Cloud concepts

Education

Final-year HBO or University in Computer Science or Informatica

Tools

AWS Cloud services

ECS Fargate

Bedrock

Job description

IT Internship - AI Agent for Automated Cloud Incident Response

Becoming an IT professional that you aspire to be

About The Internship

Swisscom is always keen on attracting and developing the best talents. As part of the leading telecom and tech company in Switzerland, you will work on real projects that have real impact. From day one, you will be part of an international team collaborating across Switzerland, Rotterdam, and Riga, contributing to innovative solutions in Swisscom’s digital transformation. This means working hands‑on in backend, cloud, or full‑stack development, applying your Computer Science skills to real technical challenges.

With colleagues from over 60 nationalities, diversity is not just something we value, it is how we work. We believe in open collaboration, ownership, and continuous learning. You will be encouraged to share ideas, take initiative, and grow within the environment. We respect each other, help each other out, and are not afraid to make mistakes. We make sure you can be the best version of yourself.

Our internship program starts on 1st February 2027. In this 6 months internship you will work in agile teams using Scrum and SAFe, gaining hands‑on experience in a fast‑paced and supportive environment.

About The Internship Project

AI Agent for Automated Cloud Incident Response

Build features for an AWS-native AIOps agent that helps Site Reliability Engineers respond to incidents faster. You will work with Python microservices on ECS Fargate, a Large Language Model agent (Amazon Bedrock), and a live dashboard. Tackle real challenges in Microservices, Cloud, DevOps and Generative AI: alert ingestion, pattern detection, automated runbooks and root‑cause analysis. Modern stack, real users, real impact.

Must-haves: Python; AWS; Docker

Nice-to-haves: CI/CD; Kubernetes; DB; Machine Learning; Git

Who are you?

• You are a student enrolled in the last year of your HBO or University program in the field of Computer Science, Informatica, or any other similar field.
• You live in the Netherlands.
• You are willing to contribute to an international team and you have an agile mindset.
• You are curious and responsible.
• You have a good level of English; any other language is a plus.

Please note that for non‑EU students, it is necessary to provide the NUFFIC Agreement for the 6‑month internship from your university in order to be eligible.

Perks

• 810 € gross Monthly Allowance (Full time)
• IT Equipment
• Agile working environment and lean management instructor
• Flexible working time model
• Plenty of opportunities for training and personal development
• International Environment
• Holidays & time off

Contact

Do you have any questions or do you want to know why we love working at Swisscom? Feel free to reach out to Lilla Egyed ([e-mail]) or María Baker ([e-mail]).