IT Director, Scale-Up Tech & Security Operations

Optics11 Life; Amsterdam; Hybrid; EUR 140,000 - 210,000; Full time

Benefits offered by this job

30 days holiday per year

Team lunches five times a week

International team

Job summary

Optics11, based in Amsterdam, seeks an IT Director to shape IT strategy and delivery across Workplace, Infrastructure, Cloud, OT, and Product IT Operations. This hands-on leader will manage people, budgets, and suppliers while ensuring secure, scalable services and architecture decisions.

You will guide a multidisciplinary team, align IT with business goals, and introduce ITIL-based models to create predictable services without bureaucracy. Dutch language is a plus but English is essential.

Qualifications

• Fluent English communication with technical teams, business owners and senior management.

Responsibilities

• Lead and develop a multidisciplinary IT team covering workplace support, infrastructure, cloud, OT, enterprise applications and Product IT Operations.
• Own the IT strategy, architecture, roadmap and priorities, translating business needs into clear and achievable plans.
• Establish an ITIL-aligned service model with one Service Desk, clear resolver groups, controlled changes, meaningful service levels and continual improvement.
• Ensure the reliability and recoverability of workplace technology, identity services, endpoints, servers, cloud platforms, networks, backup and recovery.
• Reduce reliance on individual experts through competent cover, documentation, secure access, knowledge transfer and tested recovery procedures.
• Own the technical lifecycle of enterprise core applications and integrations, e.g. ERP, PLM, CRM.
• Build Product IT Operations as a distinct service for cloud/edge/ connectivity in deployed customer products.
• Define IT responsibilities within manufacturing and test environments, including asset registration and segregated OT network architecture.
• Implement and operate IT security controls, maintain remediation plans, and work with Security Office on incidents and risks.
• Collaborate with R&D and Data Science on infrastructure and integrations while teams retain ownership of DevOps and MLOps.
• Plan IT services for new locations, including remote support and equipment logistics.
• Own IT budget and supplier relationships; ensure external partners complement internal accountability.
• Lead disentanglement of IT services and dependencies, establishing clear ownership and controlled handovers.
• Use service performance data to guide recruitment, training and investment, and report progress to management.

Skills

English communication

Job description

Optics11, based in Amsterdam, seeks an IT Director to shape IT strategy and delivery across Workplace, Infrastructure, Cloud, OT, and Product IT Operations. This hands-on leader will manage people, budgets, and suppliers while ensuring secure, scalable services and architecture decisions.

You will guide a multidisciplinary team, align IT with business goals, and introduce ITIL-based models to create predictable services without bureaucracy. Dutch language is a plus but English is essential.