IT Applications Specialist - PIM & APS (Hybrid/Remote)

Bugaboo International; Amsterdam; Hybrid; EUR 65,000 - 90,000; Full time

Benefits offered by this job

Bonus plan eligibility

Hybrid and flexible working

Work from anywhere up to 8 weeks/year

OpenUp wellness hub access

Birthday day off

Commuting reimbursement

Home office stipend

Job summary

Bugaboo Group in Amsterdam is seeking an experienced Business IT Application Specialist to support and enhance our PIM and APS applications. You will act as the primary liaison between business stakeholders and IT, ensuring that business needs are translated into effective improvements and support activities.

The ideal candidate has 3–5 years of experience in application support or business applications, strong stakeholder management skills, and exposure to PIM and APS platforms.

Qualifications

• 3–5 years of experience in IT Application Support or a similar role.
• Experience working with Product Information Management (PIM) and/or Advanced Planning & Scheduling (APS) applications.
• Strong experience interacting directly with business stakeholders.
• Excellent communication skills in English, both written and verbal.
• Experience in requirements gathering, incident management, and user support.

Responsibilities

• Serve as the first point of contact for business stakeholders regarding PIM and APS applications.
• Provide functional support, incident management, and issue resolution for business-critical applications.
• Gather, analyse, and document business requirements.
• Collaborate with internal IT teams, vendors, and business users to implement enhancements and resolve issues.
• Coordinate testing activities, including User Acceptance Testing (UAT).
• Monitor application performance and identify opportunities for process improvements.
• Manage application-related change requests and ensure successful deployment of new functionalities.
• Create and maintain functional documentation, knowledge articles, and user guides.
• Deliver user training and support to business teams.

Skills

Stakeholder management

Communication skills

PIM/APS experience

English proficiency

Tools

Salsify

SO99+

Job description

Bugaboo Group in Amsterdam is seeking an experienced Business IT Application Specialist to support and enhance our PIM and APS applications. You will act as the primary liaison between business stakeholders and IT, ensuring that business needs are translated into effective improvements and support activities.

The ideal candidate has 3–5 years of experience in application support or business applications, strong stakeholder management skills, and exposure to PIM and APS platforms.