PIM & APS Applications Specialist – IT Liaison

Concorde network B.V; Amsterdam; Hybrid; EUR 55,000 - 75,000; Full time

Benefits offered by this job

Bonus plan

Hybrid working

Wellness programs

Job summary

Bugaboo Group is seeking an experienced Business IT Application Specialist to support and enhance our PIM and APS systems. You will serve as the primary liaison between business stakeholders and IT, translating needs into actionable improvements and support activities.

The ideal candidate has 3–5 years of experience in application support, strong stakeholder management, and exposure to PIM/APS platforms. Experience with Salsify and SO99+ is highly desirable, and the role offers a hybrid work

Qualifications

• 3–5 years of experience in IT Application Support or a similar role.
• Experience with Product Information Management (PIM) and/or Advanced Planning & Scheduling (APS) applications.
• Strong experience interacting directly with business stakeholders.
• Excellent English communication, written and verbal.
• Experience in requirements gathering, incident management, and user support.
• Ability to work independently and manage multiple priorities in a fast-paced environment.
• Familiarity with ITIL processes and service management (preferred).

Responsibilities

• Serve as the first point of contact for business stakeholders regarding PIM and APS applications.
• Provide functional support, incident management, and issue resolution for business-critical applications.
• Gather, analyse, and document business requirements.
• Collaborate with internal IT teams, vendors, and business users to implement enhancements and resolve issues.
• Coordinate testing activities, including User Acceptance Testing (UAT).
• Monitor application performance and identify opportunities for process improvements.
• Manage application-related change requests and ensure successful deployment of new functionalities.
• Create and maintain functional documentation, knowledge articles, and user guides.
• Deliver user training and support to business teams.

Skills

IT Application Support

Stakeholder management

English communication

Tools

PIM systems

SO99+

Salsify

Job description

Bugaboo Group is seeking an experienced Business IT Application Specialist to support and enhance our PIM and APS systems. You will serve as the primary liaison between business stakeholders and IT, translating needs into actionable improvements and support activities.

The ideal candidate has 3–5 years of experience in application support, strong stakeholder management, and exposure to PIM/APS platforms. Experience with Salsify and SO99+ is highly desirable, and the role offers a hybrid work