ISV Technical Account Manager

Jobtailor; Rotterdam; On-site; EUR 90,000 - 130,000; Full time

Benefits offered by this job

Flexible working hours

Job summary

Jobtailor is seeking a Technical Lead for EMEA ISV partners to drive technical success and scale commercial products using Mendix, AI Cloud and Graph Studio.

You will own post-sales relationships, translate objectives into Technical Success Plans, and mentor teams while collaborating with Product and ISV leadership across the region.

Qualifications

• Degree in computer science, engineering or related field, or equivalent practical experience.
• Experience in technical account management, software engineering, architecture, consulting or similar roles.
• Experience building or supporting commercial SaaS or software products is strongly preferred.
• Strong software engineering and architecture knowledge.
• Strong understanding of modern software development, cloud, data and AI.
• Ability to create Technical Success Plans and drive progress.
• Knowledge of architecture, integrations, scalability, reliability and development practices.
• Ability to build relationships with CTOs, CPOs, architects and engineering leaders.

Responsibilities

• Serve as technical lead for EMEA ISV partners.
• Own the post-sales technical relationship with a portfolio of ISV partners.
• Help software companies build and scale commercial products using Mendix, AI Cloud and Graph Studio.
• Build trusted relationships with CTOs, CPOs, architects and engineering leaders.
• Translate partner objectives into Technical Success Plans and track progress.

Skills

Technical Account Management

Software Engineering

Mendix

AI Cloud

Graph Studio

Relationship Building

Collaboration

Mentoring

Growth Mindset

Commercial Awareness

Education

Degree in CS/Engineering

Tools

Mendix

AI Cloud

Graph Studio

SaaS Architecture

Job description

• Serve as technical lead for EMEA ISV partners
• Own the post-sales technical relationship with a portfolio of ISV partners
• Help software companies build and scale commercial products using Mendix, AI Cloud and Graph Studio
• Build trusted relationships with CTOs, CPOs, architects and engineering leaders
• Translate partner product and business objectives into Technical Success Plans
• Track technical progress, risks and opportunities with partners and the ISV commercial lead
• Advise on product architecture, development practices, integrations, scalability, reliability and product evolution
• Provide hands‑on guidance through workshops, prototyping, troubleshooting and light development
• Identify technical risks and blockers and help partners resolve them
• Enable engineering teams to independently build, operate and evolve products
• Share best practices, development patterns, technical resources and platform updates
• Help partners launch and scale products across increasing numbers of end customers
• Identify opportunities to expand Mendix, AI Cloud and Graph Studio usage
• Coordinate with Product, technical specialists, implementation partners and Siemens teams
• Bring partner feedback and technical blockers to Product, Field CTO and ISV leadership
• Improve ISV technical playbooks and mentor TAM peers

Requirements

• Degree in computer science, engineering or related field, or equivalent practical experience
• Experience in technical account management, software engineering, architecture, consulting or similar roles
• Experience building or supporting commercial SaaS or software products is strongly preferred
• Strong software engineering and architecture knowledge
• Strong understanding of modern software development, cloud, data and AI
• Ability to create Technical Success Plans and drive progress
• Knowledge of architecture, integrations, scalability, reliability and development practices
• Comfortable with technical workshops, troubleshooting, prototyping and light developmentAbility to build relationships with CTOs, CPOs, architects and engineering leaders
• Commercial awareness connecting technical decisions to partner growth
• Ability to identify opportunities across Mendix, AI Cloud, Graph Studio and the Siemens portfolio
• Effective collaboration with ISV Sales, Product, technical specialists and implementation partners
• Ability to translate partner needs and technical feedback into actionable internal input
• Ability to share best practices, improve technical playbooks and mentor peers
• Growth mindset and effective use of AI in daily work
• Comfortable working across EMEA and travelling for partner engagements when required

Core Competencies

Demonstrates expertise in technical account management and software engineering, with a strong focus on building and scaling commercial products using Mendix, AI Cloud, and Graph Studio. Capable of creating Technical Success Plans and fostering relationships with key stakeholders to drive partner growth and product evolution.

Highest-signal resume keywords

• Technical Account Management
• Software Engineering
• Mendix
• AI Cloud
• Graph Studio

Hard Skills

• Software Architecture
• Cloud Development
• Data Integration
• Scalability
• Reliability
• Development Practices
• Technical Workshops
• Prototyping
• Troubleshooting
• Technical Success Plans

Soft Skills

• Relationship Building
• Collaboration
• Mentoring
• Growth Mindset
• Commercial Awareness

Industry Keywords

• SaaS
• ISV Partners
• Technical Playbooks
• EMEA
• Product Evolution