Invoicing Specialist

Hubs; Amsterdam; On-site; EUR 42,000 - 58,000; Full time

Job summary

Hubs in Amsterdam is seeking an Invoice Specialist to manage invoice queries, process billing transactions accurately and on time, and maintain comprehensive billing records in line with internal controls.

You will work across Salesforce and AX, resolve discrepancies, issue credit notes and rebills, support month-end invoicing, and provide prompt, professional service to customers and internal stakeholders.

Qualifications

• 2–3 years of experience in invoicing, billing operations, or a similar role.
• Experience in high-volume, deadline-driven environment.
• Proficiency in ERP/accounting systems and Microsoft Excel.
• Experience handling customer or stakeholder queries in a case management system such as Salesforce.
• Ability to manage multiple priorities and meet deadlines.
• Experience processing invoice corrections, credit notes, and rebills in an ERP system such as AX or similar.

Responsibilities

• Manage invoice-related queries and ensure timely responses.
• Process invoice corrections, credit notes, rebills, and manual invoices accurately.
• Maintain accurate billing records and ensure actions are documented.
• Support month-end invoicing activities and provide documentation for audits.
• Liaise with internal teams to resolve invoicing issues and ensure billing accuracy.
• Provide general administrative support to Finance and carry out ad hoc duties as required.

Education

Bachelors degree in Finance/Accounting or related field

Tools

Salesforce

AX ERP

Microsoft Excel

Job description

• The Invoice Specialist is responsible for managing invoice-related queries and processing billing transactions accurately and on time
• This role focuses on resolving invoice issues, processing credit notes and rebills, issuing manual invoices, and maintaining accurate billing records in line with company policies and internal controls
• Working across Salesforce and AX, the Invoice Specialist ensures a high standard of customer service, supports billing accuracy, and meets agreed service level agreements (SLAs)
• Manage inbound invoice-related queries through Salesforce, providing prompt, professional, and accurate responses
• Investigate and resolve invoice discrepancies, credit note requests, rebills, and other billing-related issues
• Process invoice corrections, credit notes, rebills, and manual invoices accurately and within agreed timelines
• Liaise with internal teams to resolve invoicing issues and ensure accurate billing
• Maintain accurate billing records and ensure all actions are documented appropriately
• Support month-end invoicing activities and provide documentation for audit requests as required
• Ensure compliance with internal financial controls, company policies, and relevant procedures
• Provide general administrative support to Finance and carry out other ad hoc duties as required
• You’ll Be Successful If:
• Invoice-related queries are resolved accurately and within SLA
• Invoice corrections, credit notes, rebills, and manual invoices are processed correctly and on time
• Billing records are accurate, complete, and compliant with internal controls
• Customers and internal stakeholders receive timely and effective support

Experience working in a high-volume, deadline-driven environmentProficiency in ERP/accounting systems and Microsoft ExcelExperience handling customer or stakeholder queries in a case management system such as SalesforceStrong understanding of invoicing and billing processesEquivalent practical experience may also be consideredBachelor’s degree in Finance, Accounting, Business, or a related field preferredAbility to manage multiple priorities and meet deadlinesExperience processing invoice corrections, credit notes, and rebills in an ERP system such as AX or similar2–3 years of experience in invoicing, billing operations, finance administration, or a similar roleHigh attention to detail and accuracyStudies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. We are an equal opportunity employer, and we are committed to building a diverse team that feels they are valued in the workplace. So do you feel you do not meet every single requirement but still intrigued? We encourage you to still apply! You can help make our company even better. We do not discriminate based on race, color, national origin, sexual orientation, gender, age, mental or physical ability, or any way you represent yourself. We strongly believe diversity makes for more successful teamsExperience with multi-currency transactionsExperience in a shared service or customer-facing finance environment