Internship Supply Chain E-Commerce Supply Chain

Jacobs Douwe Egberts UK; Utrecht; On-site; EUR 5,331 - 6,386; Full time

Benefits offered by this job

€525/month allowance

Travel compensation

Intern recommendation score of 94%

Job summary

Jacobs Douwe Egberts UK in Utrecht is offering an exciting Supply Chain eCommerce Internship. You will enhance your understanding of supply chain dynamics within a global eCommerce context and develop essential communication skills.

Your role includes KPI reporting, managing order flow coordination, and day-to-day escalation management. The internship offers a monthly allowance of €525 and travel compensation, promoting growth within a fast-paced international team.

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Qualifications

• Enrolled in a BSc or MSc program at a Dutch university.
• Must reside in the Netherlands for the duration of the internship.
• Fluent English with strong MS Office skills.
• Proactive, curious, and structured personality.

Responsibilities

• Manage KPI reporting using operational performance dashboards.
• Oversee order flow and maintain communication with warehouses and IT teams.
• Handle escalation management for Consumer care.

Skills

Fluent English

MS Office skills

Experience in eCommerce

Proactive

Structured

Fun to work with

Education

BSc or MSc program at a Dutch university

Job description

Job Description

In this internship, you will enhance your understanding of the role that Supply Chain plays in an international eCommerce environment, and you will develop your communication skills in a complex matrix organisation.

Your key activities will be:

• KPI Reporting on a daily, weekly and monthly basis using our operational performance dashboards (reporting, monitoring, analysing & improved suggestions)
• Overseeing our order flow from A to Z (payments, open orders, stock allocation, on-time-dispatch, returns) by being in close contact with the warehouses, IT teams and local supply chain representatives
• Day-to-day escalation management of our Consumer care (close contact with supervisors, identify and report risks when needed)

Qualifications

Here’s what we’re looking for:

• You must be enrolled in a BSc or MSc program at a Dutch university and live in the Netherlands for the entire duration of the internship and currently reside in the Netherlands
• Fluent English + solid MS Office skills (bonus points for experience in eCommerce)
• Proactive, curious, structured — but also fun to work with!
• Available 5–6 months, 4 or 5 days/week (4 in-office, 1 remote)
• Your educational institution is willing to sign a collaboration agreement with JDE Peet's.

Additional Information

We’re looking for a Supply Chain eCommerce Intern to join our headquarters in Utrecht. The start date is flexible—ideally as soon as possible, but January is also an option.

What’s in it for you?

• €525/month allowance (full-time)
• Travel compensation if you don't have a free public transport card
• Glassdoor rating 4.5 and an intern recommendation score of 94%—yes, our interns really like us
• A chance to grow, connect, and make an impact in a fast-moving, international team

Company Description

We are JDE Peet’s. We craft coffee for every cup and build brands for every heart.