Internship: Front Office

Hotelprofessionals - INK Hotel Amsterdam; Amsterdam; On-site; EUR 8,370; Part time

Benefits offered by this job

Trainee allowance of €750/month

Cross-training across departments

Staff meals

International career opportunities

Regular staff events

Supportive team environment

Job summary

A luxury hotel in Amsterdam is seeking a Front Office Trainee to enhance guests' experiences. You will welcome guests at check-in, provide local recommendations, and support hotel management systems. The role is ideal for hospitality students available for at least 5 months, offering a monthly trainee allowance of €750, cross-training opportunities, and a vibrant team culture. This is a chance to learn the operations of luxury hospitality while maintaining high service standards.

Qualifications

• Currently available from June/July or August/September 2026 for at least 5 months.
• Able to work 38 hours per week, including weekends.

Responsibilities

• Welcome guests upon check-in and provide information about local attractions.
• Assist guests with requests and inquiries throughout their stay.
• Support senior team members with tasks including cashier closures.

Skills

Fluent English

Organizational skills

Customer service

Education

Currently studying hospitality or tourism

Tools

PMS (Opera)

Resaweb

Hotellink

Job description

Ready to Get INKed?

At INK Hotel Amsterdam - MGallery, every guest who walks through our doors becomes a part of our story. As a Front Office Trainee, you’ll be shaping unforgettable experiences from the very start. Your role will be essential in turning everyday interactions into memorable moments, ensuring our guests feel welcomed, valued, and eager to return.

The Script

As a Front Office Trainee at INK Hotel Amsterdam, you’ll be at the heart of guest experiences. Your role begins with warmly welcoming guests at check-in, ensuring they feel at home and sharing your insider knowledge of Amsterdam’s best spots to visit and eat. By offering personalized recommendations, you’ll help guests make the most of their stay, leaving them eager to return.

Throughout the day, you’ll answer phone calls with a friendly and helpful attitude, providing guests with information and assistance. You’ll be the go-to person for any questions or special requests, ensuring every guest has everything they need.

In addition to guest interactions, you’ll gain experience with hotel management systems like PMS (Opera), Resaweb, and Hotellink, while supporting senior team members with tasks like cashier closures. You’ll also help enroll guests in the ALL (Accor Live Limitless) loyalty program and promote hotel services through upselling and cross-selling.

You’ll work on exciting projects led by your internship coach, developing both creative and operational skills, while contributing to the hotel’s success. With a focus on achieving guest satisfaction, you’ll work toward targets that ensure each guest has a memorable experience.

This internship offers the opportunity to learn the ins and outs of luxury hotel operations while helping maintain the high service standards that define INK Hotel Amsterdam.

The INK Story

INK Hotel Amsterdam - MGallery is a stylish lifestyle hotel full of history, located in the former headquarters of the Dutch newspaper 'De Tijd.' It’s here where stories were written and immortalized in ink—making our hotel the perfect place "Where stories are yet to be written." Our vibrant restaurant, PRESSROOM, is the heart of the hotel, offering delicious dishes and unique cocktails crafted by our talented chefs and bartenders, serving both guests and locals alike.

Tick the Box!

• Speaks fluent English (other languages are a bonus!).
• Loves helping others and organizing.
• Is currently studying hospitality or tourism.
• Is available from June/July or August/September 2026 for at least 5 months.
• Is available to work 38 hours per week (including weekends).

What Do You Get from Us?

• A trainee allowance of €750/month for 38 hours a week.
• Cross‑training across different hotel departments.
• Staff meals to fuel your days.
• International career opportunities within the Accor Group.
• Regular drinks and staff parties to bond with your colleagues.
• And, most importantly, you’ll become part of an INKredible team that feels like family.

Dienstverband: stage

Type vacature: Intern

Vaardigheden

• Er is geen minimale opleiding vereist
• Je beheerst Engels

Wat wij bieden

Contract: stage