(Interim) Head of HR Operations (permanent or interim to permanent)

Care Professionals; Amersfoort; On-site; EUR 60,000 - 90,000; Full time

Job summary

Care Professionals is seeking an experienced HR Operations lead to drive day-to-day HR delivery across a multi-market cluster. You will ensure consistent, compliant practices across OpCos, steward the annual HR cycle, and manage employee relations with a focus on timely, fair outcomes.

You will implement global HR policies locally, maintain HR data quality in Workday, oversee payroll and benefits, and coordinate with external partners and works councils.

Qualifications

• Experience delivering HR operations across multiple markets.
• Strong understanding of HR policy and local labor rules.
• Data quality and reporting in HR systems such as Workday.

Responsibilities

• Day-to-day HR delivery across the cluster: one operation, consistent across OpCos, compliant in each local labor environment
• The annual HR cycle end to end (performance, merit, bonus, headcount and budget planning) delivered on schedule in every market
• Employee relations casework: restructurings, dismissals, long-term absence, grievances and disciplinary matters, handled correctly and close
• Implementation of global and HR policy in the cluster's OpCos, including the local adaptation needed to make it hold
• Workday and HR data: process discipline, data quality, and reporting leadership can act on
• Payroll, benefits and HR vendor oversight across the cluster, including cost and contract management
• Leading and developing the cluster's HRBPs and specialists, with clear standards for how HR is delivered
• Works councils, unions and external partners on operational and case-level matters
• Delivery within the frameworks owned by the Centers of Excellence — and the local input that keeps those frameworks fit for purpose

Skills

HR delivery

Policy implementation

Workday

Payroll

Vendor management

People leadership

Job description

• Day-to-day HR delivery across the cluster: one operation, consistent across OpCos, compliant in each local labor environment
• The annual HR cycle end to end (performance, merit, bonus, headcount and budget planning) delivered on schedule in every market
• Employee relations casework: restructurings, dismissals, long-term absence, grievances and disciplinary matters, handled correctly and close
• Implementation of global and HR policy in the cluster's OpCos, including the local adaptation needed to make it hold
• Workday and HR data: process discipline, data quality, and reporting leadership can act on
• Payroll, benefits and HR vendor oversight across the cluster, including cost and contract management
• Leading and developing the cluster's HRBPs and specialists, with clear standards for how HR is delivered
• Works councils, unions and external partners on operational and case-level matters
• Delivery within the frameworks owned by the Centers of Excellence — and the local input that keeps those frameworks fit for purpose