Inside Sales & Telesales Specialist- Albyco

Ricoh Nederland; Breda; In loco; EUR 38.000 - 55.000; Tempo pieno

Vantaggi offerti da questo lavoro

Laptop and mobile phone

Personal development opportunities

Competitive salary

Descrizione del lavoro

Albyco, part of Ricoh Europe, Breda, is seeking an Inside Sales & Telesales Specialist to manage and grow a customer portfolio. You will be in daily telephone contact with existing and prospective customers, advising on products and proactively generating revenue.

You will work closely with field sales, logistics and service teams to deliver an exceptional customer experience and help grow the international business from Breda.

Competenze

• Telesales or sales experience in a commercial role.
• Strong commercial mindset with revenue targets.
• Customer and service-focused approach.
• Fluent in Dutch and English; German/French advantageous.

Mansioni

• Manage and grow your own customer portfolio via daily calls.
• Proactively approach customers with offers and follow up on leads.
• Convert opportunities into orders and Upsell/cross-sell where possible.
• Coordinate with field sales, logistics and service teams to ensure excellent customer experience.

Conoscenze

Telesales

Sales mindset

Customer focus

Dutch & English

ERP systems

Microsoft Office

E-commerce interest

Formazione

MBO+ level education or equivalent

Strumenti

Microsoft Office

ERP systems

Descrizione del lavoro

About Albyco

Albyco is a leading supplier of machinery, consumables and end-to-end solutions for the digital graphics industry, label production and print finishing. Since 2023, Albyco has been part of Ricoh Europe. From our location in Breda, we serve customers across Europe with a broad product portfolio, exclusive distribution brands and our own technical service team.

Our team consists of approximately 30 enthusiastic colleagues. To strengthen our commercial team, we are looking for a driven:

As an Inside Sales & Telesales Specialist, you will be responsible for managing, developing and growing your own customer portfolio. You will be in daily telephone contact with both existing and prospective customers and will have a genuine passion for direct sales.

You will advise customers on our products and solutions, proactively approach them with commercial offers, actively follow up on leads and quotations, and independently generate additional revenue.

Telesales and direct selling are an important part of this role. Rather than waiting for customers to contact you, you take the initiative. You proactively call customers, identify sales opportunities and turn these into confirmed orders.

You are both a strong relationship manager and a salesperson. Upselling, cross-selling, re-engaging existing customers and proactively pursuing commercial opportunities by telephone will all form part of your day-to-day responsibilities.

Working closely with our field sales, logistics and service teams, as well as our suppliers, you will help deliver an excellent customer experience and build long-lasting customer relationships.

Alongside your commercial responsibilities, you will ensure that quotations, orders and customer information are processed accurately, helping the entire sales process run smoothly.

• MBO+ level of education and/or professional experience.
• Previous experience in a commercial telesales or sales role within a trading company is essential.
• A strong commercial mindset and enthusiasm for proactively contacting customers and creating sales opportunities.
• A results-driven approach, with motivation to generate revenue and achieve commercial targets.
• The ability to work accurately and in a structured way.
• A customer and service-focused approach.
• A good command of Dutch and English. German and/or French would be an advantage.
• Experience using Microsoft Office and ERP systems.
• An interest in e-commerce, webshops and social media platforms would be an advantage.
• The ability to manage different activities effectively while maintaining a clear overview.
• A proactive approach and the ability to work well as part of a team.

What do we offer?

• An active commercial sales role with a strong focus on customer contact, telesales and revenue growth.
• A high level of personal responsibility and plenty of scope to take initiative.
• A challenging role within a growing international organisation that is part of Ricoh Europe.
• An informal working environment with open communication and enthusiastic colleagues.
• A competitive salary based on your knowledge and experience.
• Attractive additional benefits.
• A laptop and mobile phone.
• Opportunities for personal development and commercial sales training.
• An organisation where entrepreneurship, customer focus and collaboration are at the heart of how we work.

Employment type: Full-time (40 hours per week)

Love to Connect

Love to Grow

Love to Give Back

Love to Succeed