Inside Sales Specialist – Global B2B Tech Solutions

VAT Vakuumventile AG; Utrecht; On-site; EUR 45,000 - 65,000; Full time

Job summary

VAT Vakuumventile AG in the Netherlands (Utrecht region) is seeking an experienced Inside Sales professional to support revenue growth and deliver excellent customer experience. You will be the primary link between customers, Sales, and internal support, coordinating opportunities and converting them into orders.

You will manage inquiries, quotations, and relationships with customers, distributors and partners, while coordinating with Product Management, FAE and Operations to provide tailored

Qualifications

• 3+ years of experience in Inside Sales, Technical Sales, Customer Service, or Commercial Operations in industrial/B2B environment.
• Experience with CRM and ERP systems, such as D365, Salesforce, or SAP.
• Good understanding of technical products, manufacturing environments, and complex customer requirements.
• Strong customer focus with a commercial mindset and ability to identify and develop sales opportunities.
• Strong organizational and prioritization skills with the ability to manage multiple customer requests and deadlines.
• Excellent communication and stakeholder management skills in an international environment.
• Commercial or technical education, apprenticeship, diploma, or degree preferred.
• Fluent English required; German highly desirable and French considered an advantage.
• Proactive, solution-oriented, and collaborative working style with strong attention to detail.

Responsibilities

• Manage customer inquiries, RFQs, and commercial activities for assigned B accounts.
• Create, manage, and follow up quotations to maximize conversion into customer orders.
• Build and maintain strong relationships with customers, distributors, channel partners, and internal stakeholders.
• Understand customer requirements and coordinate with Product Management, FAE, Operations, and other functions to provide suitable solutions.
• Manage opportunities and customer activities in D365 CRM, ensuring accurate data and timely follow-up.
• Support Sales Managers with transactional business, customer activities, and advancement of sales opportunities.
• Monitor the sales pipeline and proactively follow up on quotations, opportunities, and customer actions.
• Coordinate the resolution of customer issues, delivery concerns, and commercial escalations.
• Contribute to continuous improvement of sales processes, CRM data quality, digital tools, and customer experience.

Skills

InsideSales experience

Customer service

Commercial mindset

English fluency

Stakeholder management

Organizational skills

Proactive mindset

Education

Commercial or technical education

Tools

D365 CRM

Salesforce

SAP

Job description

VAT Vakuumventile AG in the Netherlands (Utrecht region) is seeking an experienced Inside Sales professional to support revenue growth and deliver excellent customer experience. You will be the primary link between customers, Sales, and internal support, coordinating opportunities and converting them into orders.

You will manage inquiries, quotations, and relationships with customers, distributors and partners, while coordinating with Product Management, FAE and Operations to provide tailored