Inside Sales - Central Sales

American President Lines; Rhoon; On-site; EUR 42,000 - 64,000; Full time

Benefits offered by this job

Solid pension

Annual performance bonus

Collective health insurance

Employee Assistance Program via Lyra

Volunteer initiatives

Access to learning resources

Birthday bonus

Job summary

CMA CGM Holland is seeking an ambitious Inside Sales professional to grow a portfolio of SME customers across all trades. You will proactively identify opportunities, build lasting relationships, and promote the full CMA CGM portfolio including Ocean Freight, Logistics, Intermodal, and digital solutions.

You will collaborate with Sales, Trade Management, Customer Care and Operations to deliver a seamless customer journey, maintain a robust pipeline in NOVA, and translate customer supply chain

Qualifications

• Experience in inside sales, account management or commercial customer service.
• Excellent communication skills in Dutch and English.
• Experience working with CRM systems (NOVA is a plus).
• Strong commercial awareness and negotiation skills.

Responsibilities

• Own and develop a portfolio of SME customers across all trades.
• Build long-term customer relationships through proactive account management and regular commercial contact.
• Identify new business opportunities and actively grow your customer portfolio.
• Promote and sell the full CMA CGM portfolio, including Ocean Freight, Logistics, Intermodal, Digital Solutions and Value Added Services (VAS).
• Identify cross-selling and upselling opportunities across the entire CMA CGM Group.
• Understand your customers' supply chain challenges and translate them into commercial solutions.
• Prepare quotations, negotiate commercial offers and follow up opportunities until successful closure.
• Maintain an accurate sales pipeline and customer information in NOVA (CRM).
• Ensure timely and accurate rate management in AQUA.
• Collaborate with internal stakeholders to deliver a seamless customer journey.
• Monitor market trends and competitor developments to identify commercial opportunities.

Skills

Inside sales experience

Account management

Commercial awareness

Dutch language proficiency

English language proficiency

Customer service

Tools

NOVA CRM

Qlik Sense

Microsoft Office

Job description

Select how often (in days) to receive an alert:

ID: 587333

Location: Rhoon, NL

At CMA CGM, a global leader in shipping, logistics, air freight and supply chain solutions, we connect the world through innovative transport and logistics services. With more than 160,000 employees worldwide, we are committed to delivering exceptional customer experiences while driving digital transformation and sustainable growth.

Drive Growth. Build Relationships. Shape the Future of Logistics.

To strengthen our Commercial team in the Netherlands, we are looking for an ambitious and commercially driven Inside Sales who is passionate about building customer relationships, identifying new opportunities and creating long-term business value.

Your Challenge

As an Inside Sales, you are at the heart of our commercial organization. You are responsible for developing and growing a portfolio of Small & Medium Enterprise (SME) customers while actively identifying new business opportunities across all trades. You don't just respond to customer requests—you proactively engage customers, uncover their logistics challenges and translate them into smart, tailor‑made CMA CGM solutions. Whether it's maritime transport, intermodal services, logistics, digital products or value-added services, you know how to create value and strengthen customer loyalty. Working closely with Sales, Trade Management, Customer Care and Operations, you'll play a key role in driving profitable growth and delivering an outstanding customer experience.

What You Will Do

• Own and develop a portfolio of SME customers across all trades.
• Build long-term customer relationships through proactive account management and regular commercial contact.
• Identify new business opportunities and actively grow your customer portfolio.
• Promote and sell the full CMA CGM portfolio, including Ocean Freight, Logistics, Intermodal, Digital Solutions and Value Added Services (VAS).
• Identify cross‑selling and upselling opportunities across the entire CMA CGM Group.
• Understand your customers' supply chain challenges and translate them into commercial solutions.
• Prepare quotations, negotiate commercial offers and follow up opportunities until successful closure.
• Maintain an accurate sales pipeline and customer information in NOVA (CRM).
• Ensure timely and accurate rate management in AQUA.
• Collaborate with internal stakeholders to deliver a seamless customer journey.
• Monitor market trends and competitor developments to identify commercial opportunities.

Who You Are

You’re a commercial professional who enjoys connecting with customers and turning opportunities into lasting partnerships. You combine a proactive, hunter mentality with the ability to build trusted customer relationships. You enjoy working in a dynamic international environment where no two days are the same, and you are motivated by achieving commercial success together with your colleagues.

You are someone who:

• Has a passion for sales and business development.
• Is naturally curious and enjoys identifying new opportunities.
• Thinks commercially and acts proactively.
• Builds trust through strong communication and relationship management.
• Takes ownership and delivers results.
• Enjoys working collaboratively across teams and functions.
• Thrives in a fast‑paced international environment.

What You Bring

• Experience in inside sales, account management or commercial customer service.
• Strong commercial awareness and negotiation skills.
• Customer-focused with a consultative sales approach.
• Excellent communication skills in Dutch and English.
• Experience working with CRM systems (NOVA is a plus).
• Proficiency in Microsoft Office and analytical tools such as Qlik Sense is an advantage.

Screening is a standard part of our internal application process, by applying to this vacancy you acknowledge having taken note of this policy.

Why Join CMA CGM?

At CMA CGM, you’ll become part of one of the world's leading logistics companies, where innovation, entrepreneurship and customer focus drive everything we do.

As part of our Employee Experience offering, CMA CGM Holland offers a number of perks including:

• Solid pension with contributions fully covered by CMA CGM
• Annual performance bonus subject to personal and company performance
• Collective health insurance with discount on additional packages
• Employee Assistance Programma via Lyra
• Opportunity to participate in volunteer initiatives
• Access to 3000+ learning resources and courses
• Birthday bonus

Join CMA CGM and help shape the future of global trade and logistics.

Applying for this role is only possible in case you are a Dutch residents therefor living and working in the Netherlands. Or in the case you have a valid working permit for the Netherlands which is not linked to the status of ‘knowledge migrant’.