Inside Sales - Cental Sales

CMA CGM; Rotterdam; On-site; EUR 42,000 - 65,000; Full time

Job summary

CMA CGM is looking for an ambitious Inside Sales professional in Rotterdam to grow a portfolio of SME customers and identify new business opportunities. You will engage customers, translate logistics challenges into CMA CGM solutions, and collaborate across Sales, Trade Management, Customer Care and Operations.

You will develop relationships, prepare quotations, negotiate offers, and maintain a robust pipeline in NOVA while monitoring market trends and price changes to drive profitable growth.

Qualifications

• Experience in inside sales or account management.
• Strong negotiation and communication skills.
• Customer-focused with a consultative sales approach.

Responsibilities

• Own and develop a portfolio of SME customers across all trades.
• Build long-term customer relationships through proactive account management and regular commercial contact.
• Identify new business opportunities and actively grow your customer portfolio.
• Promote and sell the full CMA CGM portfolio, including Ocean Freight, Logistics, Intermodal, Digital Solutions and Value Added Services (VAS).
• Identify cross-selling and upselling opportunities across the CMA CGM Group.
• Understand your customers' supply chain challenges and translate them into commercial solutions.
• Prepare quotations, negotiate commercial offers and follow up opportunities until successful closure.
• Maintain an accurate sales pipeline and customer information in NOVA (CRM).
• Ensure timely and accurate rate management in AQUA.
• Collaborate with internal stakeholders to deliver a seamless customer journey.
• Monitor market trends and competitor developments to identify commercial opportunities.

Skills

Inside Sales

Account Management

Negotiation

Customer Service

Communication

Sales Development

Tools

NOVA

Qlik Sense

Job description

To strengthen our Commercial team in the Netherlands, we are looking for an ambitious and commercially driven Inside Sales who is passionate about building customer relationships, identifying new opportunities and creating long-term business value.

Your Challenge

As an Inside Sales, you are at the heart of our commercial organization. You are responsible for developing and growing a portfolio of Small & Medium Enterprise (SME) customers while actively identifying new business opportunities across all trades.
You don't just respond to customer requests—you proactively engage customers, uncover their logistics challenges and translate them into smart, tailor-made CMA CGM solutions. Whether it's maritime transport, intermodal services, logistics, digital products or value-added services, you know how to create value and strengthen customer loyalty.
Working closely with Sales, Trade Management, Customer Care and Operations, you'll play a key role in driving profitable growth and delivering an outstanding customer experience.

What You Will Do

• Own and develop a portfolio of SME customers across all trades.
• Build long-term customer relationships through proactive account management and regular commercial contact.
• Identify new business opportunities and actively grow your customer portfolio.
• Promote and sell the full CMA CGM portfolio, including Ocean Freight, Logistics, Intermodal, Digital Solutions and Value Added Services (VAS).
• Identify cross-selling and upselling opportunities across the entire CMA CGM Group.
• Understand your customers' supply chain challenges and translate them into commercial solutions.
• Prepare quotations, negotiate commercial offers and follow up opportunities until successful closure.
• Maintain an accurate sales pipeline and customer information in NOVA (CRM).
• Ensure timely and accurate rate management in AQUA.
• Collaborate with internal stakeholders to deliver a seamless customer journey.
• Monitor market trends and competitor developments to identify commercial opportunities.

Who You Are

You're a commercial professional who enjoys connecting with customers and turning opportunities into lasting partnerships.
You combine a proactive, hunter mentality with the ability to build trusted customer relationships. You enjoy working in a dynamic international environment where no two days are the same, and you are motivated by achieving commercial success together with your colleagues.

You are someone who:

• Has a passion for sales and business development.
• Is naturally curious and enjoys identifying new opportunities.
• Thinks commercially and acts proactively.
• Builds trust through strong communication and relationship management.
• Takes ownership and delivers results.
• Enjoys working collaboratively across teams and functions.
• Thrives in a fast-paced international environment.

What You Bring

• Experience in inside sales, account management or commercial customer service.
• Strong commercial awareness and negotiation skills.
• Customer-focused with a consultative sales approach.
• Excellent communication skills in Dutch and English.
• Experience working with CRM systems (NOVA is a plus).
• Proficiency in Microsoft Office and analytical tools such as Qlik Sense is an advantage.

Screening is a standard part of our internal application process, by applying to this vacancy you acknowledge having taken note of this policy.