Field Sales Account Manager (Ocean Freight)

DP World; Rotterdam; On-site; EUR 60,000 - 90,000; Full time

Job summary

DP World is seeking a Field Sales Account Manager to grow the Freight Forwarding business in the Netherlands. The role focuses on identifying new opportunities in ocean, air, and road freight, with a strong emphasis on prospecting and pipeline development.

Reporting to the Head of Sales Benelux, you will work with Operations and Pricing to design competitive logistics solutions and onboard new customers, traveling within the Netherlands as needed.

Qualifications

• 5+ years in a commercial or customer-facing role in the Dutch market.
• Hunter mindset with proactive outreach.
• Strong interest in learning how to sell, negotiate and close opportunities.
• Ability to work with internal teams to meet customer needs.
• Resilience and motivation in face of rejection.
• Structured and disciplined approach with CRM & pipeline focus.
• Fluency in Dutch and English; willing to travel.

Responsibilities

• Identify and approach new customer opportunities via outreach, networking, and market research.
• Build and maintain a healthy sales pipeline with a focus on new business development.
• Support the full sales cycle from initial contact to closing with guidance.
• Collaborate with Pricing and Operations to craft tailored logistics solutions.
• Ensure consistent follow-up on leads to maintain momentum.
• Support onboarding and handover of new customers to Operations.
• Maintain up-to-date CRM records of activities and progress.
• Develop commercial skills, product knowledge, and market understanding.
• Contribute to a positive, collaborative commercial culture.

Skills

Sales experience (B2B)

Dutch market knowledge

CRM usage & pipeline management

Negotiation

Communication

Travel willingness

Tools

CRM software

Job description

About the role

The Field Sales Account Manager contributes to the growth of the Freight Forwarding business by identifying and developing new customer opportunities across the Netherlands. The scope will mostly be ocean freight, but air and road freight are also part of it. This is a build-up sales role with a strong emphasis on prospecting, pipeline creation, and developing customers successfully.

Job Description

About the role

The Field Sales Account Manager contributes to the growth of the Freight Forwarding business by identifying and developing new customer opportunities across the Netherlands. The scope will mostly be ocean freight, but air and road freight are also part of it. This is a build-up sales role with a strong emphasis on prospecting, pipeline creation, and developing customers successfully. Reporting to the Head of Sales Benelux, the role works closely with Operations, Pricing and other internal stakeholders to design competitive logistics solutions and onboard new customers, while continuously building commercial capability. As this is a field-based sales role, occasional travel within the Netherlands is required to meet customers, build relationships and support business growth.

How You Will Contribute

• Proactively identify and approach new customer opportunities through outreach, networking and market research.
• Build and maintain a healthy sales pipeline with a strong focus on new business development.
• Support the full sales cycle, from initial contact through to closing, with guidance where needed.
• Collaborate with Pricing and Operations to develop tailored and competitive logistics solutions.
• Ensure consistent follow-up on leads and opportunities to maintain sales momentum.
• Support the onboarding and handover of newly acquired customers to Operations.
• Maintain accurate and up-to-date CRM records of activities, opportunities and progress.
• Continuously develop commercial skills, product knowledge and market understanding.
• Contribute to a positive, collaborative and inclusive commercial culture.

What You Will Bring

• At least 5 years of experience in a commercial or customer-facing role in the Dutch market (e.g. sales, inside sales or customer service).
• A developing hunter mindset, with curiosity, proactivity and motivation to generate new business.
• Commercial curiosity and a strong interest in learning how to sell, negotiate and close opportunities.
• A solution-oriented approach and the ability to work with internal teams to meet customer needs.
• Resilience, drive and the ability to stay motivated when faced with challenges or rejection.
• A structured and disciplined way of working, including CRM usage and pipeline management.
• Fluency in Dutch and professional working proficiency in English; based in the Netherlands with willingness to travel as required.