Infor M3 Functional Analyst - ERP & Supply Chain

Brooksrunning; Amsterdam; On-site; EUR 65,000 - 90,000; Full time

Job summary

Brooks is seeking an M3 Functional Analyst to lead Infor M3 ERP efforts for the EMEA region. You will work with Sales, Customer Service, Logistics, and Finance to deliver new capabilities and improve efficiency across operations.

You will partner with a global technology team to support ERP worldwide, participate in upgrades, and ensure customer-facing transactions are processed accurately and timely.

Qualifications

• Bachelor’s degree in Information Systems, Computer Science, Engineering or relevant major.
• 3+ years of experience implementing, administering, managing and/or supporting enterprise IT applications, preferably in consumer goods.
• 3+ years of experience working with Infor M3 as a Systems or Functional Analyst.
• Functional knowledge of supply chain processes within Infor M3 ERP.
• Ability to query DB2 and SQL Server.
• Preferred knowledge of M3 technologies such as engine database, Grid, Infor ION, MEC and StreamServe.
• Experience with Agile, Scrum, Waterfall, etc.
• Strong troubleshooting skills and keen attention to detail.

Responsibilities

• Participate the design of integrated business processes with Global leads to provide new capabilities and streamline operations for Sales, Finance, Customer Service, Logistics, retailers, and consumers.
• Collect business requirements and maintain business process flows as implemented in M3 and related systems, ensuring clarity and alignment.
• Create functional specifications and collaborate with technology team members on implementation. Participate in testing with business users.
• Attend regular Super User meetings to discuss system enhancements and process adjustments.
• Monitor system performance with available tools; escalate issues and contribute to evaluating improvements.
• Support upgrades, fixes and enhancements while following Brooks change control processes.
• Assist in root cause analysis on production failures and remediation of defects.
• Create and maintain documentation including system context diagrams, data interfaces, and processes.
• Develop and maintain scripts to increase automation and efficiency.
• Collaborate with the Global IT team based in Seattle.

Skills

ITIL

Stakeholder mgmt

Database querying

Analytical thinking

Communication

Learning agility

Education

Bachelor’s degree in Information Systems/CS/Engineering

Tools

DB2

SQL Server

Infor M3

Infor ION

Job description

Brooks is seeking an M3 Functional Analyst to lead Infor M3 ERP efforts for the EMEA region. You will work with Sales, Customer Service, Logistics, and Finance to deliver new capabilities and improve efficiency across operations.

You will partner with a global technology team to support ERP worldwide, participate in upgrades, and ensure customer-facing transactions are processed accurately and timely.