EMEA IT Infrastructure & Operations Technician

Brooks Running; Amsterdam; On-site; EUR 45,000 - 65,000; Full time

Job summary

Brooks Sports, Inc. is seeking an IT Infrastructure and Operations Technician to join a global team responsible for designing, delivering and supporting client services, applications, software and technology.

You will be the first point of contact for infrastructure and client-facing technologies, partnering with global engineering teams to install, monitor and remediate critical business infrastructure. The role requires experience across networking, client systems, cloud, servers, and IT

Qualifications

• Educational experience to include an Associate’s degree or technology focused program in Information Systems, Computer Science or relevant major.
• 2+ years of experience supporting IT client and infrastructure technologies in a corporate environment.
• Proven troubleshooting skills across hardware and software in a corporate setting.

Responsibilities

• Perform first and second level diagnostics in a 24x7x365 environment.
• Lead and partner with outside teams to enhance services for client technologies.
• Document incidents, assets, SOPs and access requests accurately.

Skills

IT support experience

Windows / macOS support

Troubleshooting mindset

Customer-service mindset

Team collaboration

Education

Associate’s degree or technology-focused program

Tools

Active Directory

Exchange

SCCM/Intune

VPN

Job description

Brooks Sports, Inc. is seeking an IT Infrastructure and Operations Technician to join a global team responsible for designing, delivering and supporting client services, applications, software and technology.

You will be the first point of contact for infrastructure and client-facing technologies, partnering with global engineering teams to install, monitor and remediate critical business infrastructure. The role requires experience across networking, client systems, cloud, servers, and IT