EMEA IT Infrastructure & Operations Specialist

Lever, Inc.; Amsterdam; On-site; EUR 52,000 - 75,000; Full time

Job summary

Brooks Sports, Inc. is seeking an IT Infrastructure and Operations Technician to join a global team responsible for designing, delivering and supporting client services, applications and technology across Europe.

You will be the first point of contact for infrastructure and client-facing tech, collaborating with engineers to install, monitor and remediate critical systems. You will work independently within defined processes, ensure compliance with security standards, and help onboard new

Qualifications

• Associate degree or tech-focused program in Information Systems or CS.

Responsibilities

• Diagnose and resolve technical issues in a 24x7x365 environment.
• Lead with outside teams to enhance client deployment and services.
• Document incidents, requests, and asset management thoroughly.
• Onboard new employees with hardware and access; procure IT services.

Skills

Interpersonal skills

Customer service orientation

Troubleshooting

Documentation skills

Education

Associate degree or tech-focused program in Information Systems or Computer Science

Tools

Jira Service Management

Active Directory

Office 365 / Microsoft 365

Intune/Autopilot

VPN and network basics

Job description

Brooks Sports, Inc. is seeking an IT Infrastructure and Operations Technician to join a global team responsible for designing, delivering and supporting client services, applications and technology across Europe.

You will be the first point of contact for infrastructure and client-facing tech, collaborating with engineers to install, monitor and remediate critical systems. You will work independently within defined processes, ensure compliance with security standards, and help onboard new