Inbound Sales / Customer Service Representative

New Circle company; Nederland; Hybrid; EUR 28,000 - 38,000; Part time

Benefits offered by this job

Hybrid work on-site mix

Personal development opportunities

Sustainable company ethos

Job summary

New Circle is seeking an inbound Sales / Customer Service Representative to be the first contact for customers. You will blend a customer-focused approach with commercial sense to handle enquiries professionally, carefully and personally, laying the foundations for long-term partnerships.

The role is 32 hours a week with hybrid working, partly on site in Enkhuizen and Heemskerk. You will support the sales team, prepare quotations, and contribute to a professional, people-centred customer journey

Qualifications

• You are adaptable and a quick learner.
• You have a good understanding of yourself and your areas for development.
• You take the initiative and spot opportunities before they are handed to you.
• You thrive in a dynamic environment with a variety of roles.

Responsibilities

• Responding to incoming enquiries (email, phone, website).
• Informing and advising customers on products and solutions.
• Guiding and structuring initial contacts.
• Assessing needs and opportunities.
• Following up on enquiries and customer contacts.
• Preparing quotations and appointments.
• Working with sales and the back office.
• Contributing to a professional, people-centred customer journey.

Job description

Working at New Circle

At New Circle, we are building a more sustainable construction sector. We do this not only with biobased products, but above all with people who want to grow, learn and contribute to real change. People-centred working, development and collaboration are at the heart of our organisation. And that is where we could really use your help.

Inbound Sales / Customer Service Representative (32 hours a week)

In this role, you are the first point of contact for customers and interested companies. You combine a customer-focused approach with commercial insight and make sure every enquiry is handled professionally, carefully and personally.

You play a key role in the first contact, the first impression and the first relationship with New Circle, laying the foundations for long-term partnerships.

What will you be doing?

• Responding to incoming enquiries (email, phone, website)
• Informing and advising customers on products and solutions
• Guiding and structuring initial contacts
• Assessing needs and opportunities
• Following up on enquiries and customer contacts
• Preparing quotations and appointments
• Working with sales and the back office
• Contributing to a professional, people-centred customer journey

Who are you?

• You are adaptable and a quick learner
• You have a good understanding of yourself and your areas for development
• You take the initiative and spot opportunities before they are handed to you
• You thrive in a dynamic environment with a variety of roles

What is in it for you?

• Long-term employability, for yourself and for others
• Visible impact on individual performance and job satisfaction
• An organisation where talent development is at the heart of everything

What we offer

• A position of 32 hours a week
• A competitive salary
• Hybrid working, partly on site in Enkhuizen and Heemskerk
• Plenty of room for personal development and initiative
• Working at an innovative, sustainable company

Interested?

Would you like to contribute to talent development at New Circle and within the Just Transition Fund (JTF) project? We would love to get to know you.