In-Store Customer Experience Ambassador

SUIT SUPPLY; Amsterdam; On-site; EUR 30,000 - 39,000; Full time

Benefits offered by this job

Clothing allowance

Employee discount

Top-of-the-line training program

Opportunity to travel to other stores

Job summary

SUIT SUPPLY in Amsterdam seeks a Customer Experience Coordinator (In-store) to be the store's lead ambassador of the brand and ensure delivery of the Radically Personal customer journey. You support all activities needed for an efficient store experience and provide exemplary service to maximize sales and uphold the company’s image of quality and professionalism.

You will partner with store leadership to shape the customer experience, maintain professional appearance and service standards, and

Qualifications

• Experience in sales, hospitality, and/or service.
• Exceptional customer service and clienteling skills.
• Strong verbal and written communication.
• Flexible schedule including evenings, weekends, and holidays.

Responsibilities

• Ensure client expectations are exceeded at each visit.
• Maintain an environment focused on client experience using hospitality tools.
• Ensure staff present professionally for customer interactions.
• Map clienteling activities for each guest.
• Collaborate with leadership to address service issues.
• Perform other duties assigned by store leadership.

Skills

Customer service

Clienteling

Communication

Sales experience

Job description

SUIT SUPPLY in Amsterdam seeks a Customer Experience Coordinator (In-store) to be the store's lead ambassador of the brand and ensure delivery of the Radically Personal customer journey. You support all activities needed for an efficient store experience and provide exemplary service to maximize sales and uphold the company’s image of quality and professionalism.

You will partner with store leadership to shape the customer experience, maintain professional appearance and service standards, and