Import & Customs Agent - Rozenburg

STAFFICE B.V.; Nieuw-Vennep; On-site; EUR 32,000 - 42,000; Full time

Benefits offered by this job

Salary €2,900–€3,800 gross monthly

Direct contract from day one

25 vacation days (full-time)

8% holiday allowance

Commuting travel allowance

100% public transport reimbursement

Stock plan option

Pension scheme and training allowances

Long-term job security and growth

Job summary

STAFFICE B.V. in the Netherlands is seeking an Import & Customs Agent to oversee the import journey, handle administrative customs declarations, and coordinate transport up to final delivery.

You will be the main contact for clients and partners, ensuring high service quality across the supply chain. Working hours are Mon–Fri 08:30–17:00 with occasional evening and weekend duties on a rotating schedule; the role is based in Rozenburg (Schiphol area) with opportunities for growth and a

Qualifications

• Experience in import, freight forwarding, or customs administration.
• Fluent in English.
• Strong administrative and customer service skills.

Responsibilities

• Managing import shipments from end to end (A to Z).
• Preparing customs documents and handling clearances efficiently.
• Organizing customer deliveries with inland transport partners.
• Providing proactive customer service and updates to clients.
• Ensuring all shipping documentation complies with customs standards.
• Participating in rotating evening and weekend shifts.

Skills

Import/freight experience

English fluency

Administrative skills

Customer service

Job description

Working as an Import & Customs Agent for an American freight forwarder means overseeing every step of the import journey. You handle administrative customs declarations while managing transport arrangements up to the final customer delivery. You act as the primary contact for clients and partners, ensuring high service quality throughout the supply chain. Standard working hours are Monday through Friday from 08:30 to 17:00, with occasional evening and weekend duties on a rotating schedule.

Responsibilities

• Managing import shipments from end to end (A to Z)
• Preparing customs documents and handling clearances efficiently
• Organizing customer deliveries with inland transport partners
• Providing proactive customer service and updates to clients
• Ensuring all shipping documentation complies with customs standards
• Participating in rotating evening and weekend shifts

Requirements

• Practical experience in import, freight forwarding, or customs administration
• Fluency in English
• Strong administrative and customer service skills

We offer

• Gross monthly salary ranging from € 2,900 to € 3,800 depending on experience
• Direct employment contract from day one
• 25 vacation days for full-time employment
• 8% holiday allowance
• Commuting travel allowance
• 100% reimbursement for public transport expenses
• Option to purchase company stock via the stock plan
• Pension scheme and training allowances
• Long-term job security and growth opportunities

Why Staffice?

• Specialized recruitment focused on direct employer hiring
• Clear communication throughout your recruitment journey
• Honest assessment of your skills and career prospects

This job opening in Rozenburg (Schiphol area) is also interesting if you live in Hoofddorp, Amstelveen, Amsterdam, or Aalsmeer. We look at your skills and help you obtain certifications if needed.