Hybrid Tech B2B Account Lead - NL & BE

Beetronics; Amsterdam; Hybrid; EUR 53,000 - 61,000; Full time

Benefits offered by this job

Hybrid working

Two days per week in Amsterdam office

25 days paid vacation

Job summary

Beetronics is seeking a digital and tech-savvy Account Manager to own our Dutch-speaking customers and e-commerce business across the Netherlands and Belgium. You’ll manage the full customer journey from inquiry to invoicing, focusing on understanding customer goals and advising on the right solution.

This role emphasizes inbound requests, technical appreciation, and strong communication, with hybrid work and two days per week in our Amsterdam office.

Qualifications

• Bachelor’s degree or equivalent professional experience.
• 5+ years of relevant professional experience.
• Excellent written and verbal communication skills in Dutch and English.
• Experience in a customer-facing role involving technical products or support.
• Interest in electronics, AV, monitors, or other technical hardware.
• Strong digital skills and ability to learn new software quickly.
• Proactive, resourceful, and independent work style.
• B2B experience is a plus.

Responsibilities

• Take end-to-end responsibility for inbound Dutch-speaking B2B customer requests across the Netherlands and Belgium.
• Help customers identify the right professional monitor or touchscreen solution.
• Prepare quotations, set pricing, process orders, and handle invoicing.
• Manage relationships with recurring customers and key accounts.
• Provide technical support and own requests through delivery and aftersales.
• Maintain and improve product information across Dutch-language webshops and marketing channels.
• Collaborate across the organisation to improve processes and tools.
• Take ownership of projects beyond core responsibilities.

Skills

Communication

Digital literacy

Technical understanding

Independent working

Dutch & English

Education

Bachelor’s degree

Tools

CMS platforms

AI tools

CRM systems

Online business systems

Job description

Beetronics is seeking a digital and tech-savvy Account Manager to own our Dutch-speaking customers and e-commerce business across the Netherlands and Belgium. You’ll manage the full customer journey from inquiry to invoicing, focusing on understanding customer goals and advising on the right solution.

This role emphasizes inbound requests, technical appreciation, and strong communication, with hybrid work and two days per week in our Amsterdam office.