Hybrid Small Business Banking & Relationship Lead

RBC; Kralendijk; On-site; EUR 59,000 - 82,000; Full time

Benefits offered by this job

Total Rewards Program

World-class training program in金融服务

Job summary

RBC in Bonaire seeks a Banking Associate to manage a portfolio of small business clients, delivering tailored financial solutions and proactive client care. You will work with the Relationship Manager to monitor risk, growth, and credit quality while promoting digital banking tools.

The role emphasizes client-first service, regulatory compliance, and cross-selling opportunities within a collaborative team in a full-time, on-site setting.

Qualifications

• Diploma or University degree in Business, Finance, Banking, or equivalent qualifications (consideration for degree ongoing).
• Demonstrated passion for client-first service in a target-driven environment.
• Minimum 2 years banking experience, preferably business banking or personal lending in a branch.
• Curiosity, energy, and desire to help communities and clients.
• Strong communication, time management and emotional intelligence.
• Digital literacy across devices (smartphones, tablets, laptops).
• Analytical skills and proficiency with standard software.

Responsibilities

• Retain, grow, and oversee a team-managed portfolio of small business clients.
• Proactively engage clients in branch with everyday financial solutions for credit-worthy customers.
• Collaborate with Relationship Manager to monitor portfolio quality and risk benchmarks.
• Identify additional financial needs and connect clients with RBC partners as needed.
• Educate and sign up clients for digital/self-serve options and Merchant/Cash Management solutions.
• Ensure compliance and risk controls to protect client and shareholder interests.
• Assist clients served by the Commercial Banking Associate or Relationship Manager as needed.

Skills

Client focus

Relationship banking

Communication

Digital literacy

Analytical thinking

Time management

Emotional intelligence

Microsoft Office

Education

Bachelor's degree in Business/Finance/Banking

Tools

MS Office

Credit systems

Job description

RBC in Bonaire seeks a Banking Associate to manage a portfolio of small business clients, delivering tailored financial solutions and proactive client care. You will work with the Relationship Manager to monitor risk, growth, and credit quality while promoting digital banking tools.

The role emphasizes client-first service, regulatory compliance, and cross-selling opportunities within a collaborative team in a full-time, on-site setting.