Human Resources Officer

Octagon Professionals International; Den Haag; On-site; EUR 35,000 - 45,000; Full time

Job summary

Octagon Professionals International in The Hague is seeking an HR Officer to support HR operations, international mobility, and client service delivery. You will assist with onboarding to offboarding processes, contract preparation, and GDPR-compliant records across multiple European entities.

You will work with the HR Manager and team, handling employee data changes, client queries, and immigration-related administration.

Qualifications

• Bachelor's degree in Human Resources, Business Administration, Law, or related field or equivalent experience.
• Up to 3 years of experience in HR administration, HR operations, or HR shared services.
• Strong communication skills in English, written and spoken.
• Interest in employment law and employee lifecycle processes.

Responsibilities

• Support end-to-end onboarding and offboarding processes
• Prepare and issue employment contracts and related documentation
• Process employee data changes and HR mutations, including amendments, salary changes, and transfers
• Maintain accurate HR records and documentation in line with GDPR
• Check documentation and processes follow policy and local labour legislation
• Act as a first point of contact for employee and client queries on HR administration
• Provide day-to-day HR support for assigned client accounts, including ESA, Huawei, and others
• Escalate complex or sensitive matters to the HR Manager
• Support the delivery of HR projects for clients
• Assist with visa applications, work permits, and immigration-related administration
• Support 30% ruling applications and related tax benefit requests
• Prepare and collect documentation for employees, authorities, and external service providers
• Provide HR administrative support to entities and branches in Italy, France, Germany, and the UK
• Assist with country-specific HR administration under HR Manager guidance
• Help keep HR practices and documentation aligned across jurisdictions
• Monitor employee timesheets and support time registration processes
• Prepare recurring HR reports and management updates
• Maintain data accuracy in HR systems and support process improvements

Skills

English communication

Attention to detail

Time management

Client service mindset

Education

Bachelor's degree in HR/BA/Law

Tools

MS Office

HR systems

Visa & immigration processes

Job description

We are looking for an HR Officer to support our HR operations, international mobility, and client service delivery. In this role, you will work alongside the HR Manager and the wider HR team as a day to day point of contact for employees and client contacts. You will support the full employee lifecycle, from onboarding to offboarding, and assist with HR administration for our entities in Italy, France, Germany, and the United Kingdom.

Octagon Professionals International is an international HR and workforce solutions company based in The Hague. We support organisations across Europe with Recruitment, Employer of Record (EOR), Payrolling and HR services, helping clients build and manage international workforces.

This role is a strong fit for someone at the start of their HR career, or with a few years of HR administration experience, who wants to develop in an international environment. You will be given real responsibility from day one, with the support and coaching of an experienced team.

ROLE RESPONSIBILITIES:

HR Operations & Employee Lifecycle Support

• Support end-to-end onboarding and offboarding processes
• Prepare and issue employment contracts and related employment documentation
• Process employee data changes and HR mutations, including contract amendments, salary changes, and transfers
• Maintain accurate HR records, personnel files, and documentation in line with GDPR
• Check that documentation and processes follow company policy and local labour legislation

Client & Employee Support

• Act as a first point of contact for employee and client queries on HR administration and employment processes
• Provide day to day HR support for assigned client accounts, including ESA, Huawei, and others
• Escalate complex or sensitive matters to the HR Manager
• Support the delivery of HR projects for clients

Immigration & International Mobility Support

• Assist with visa applications, work permits, and immigration related administration
• Support 30% ruling applications and related tax benefit requests
• Prepare and collect documentation for employees, authorities, and external service providers

International HR Administration

• Provide HR administrative support to our entities and branches in Italy, France, Germany, and the United Kingdom
• Assist with country specific HR administration under the guidance of the HR Manager
• Help keep HR practices and documentation aligned across jurisdictions

Reporting & Administration

• Monitor employee timesheets and support time registration processes
• Prepare recurring HR reports and management updates
• Maintain data accuracy in HR systems and support process improvements
• Bachelor's degree in Human Resources, Business Administration, Law, or a related field, or equivalent through experience
• Up to 3 years of experience in HR administration, HR operations, or HR shared services; recent graduates with relevant internship experience are encouraged to apply
• Interest in and basic understanding of employment law and employee lifecycle processes
• Strong administrative and organisational skills, with close attention to detail
• Excellent communication skills in English, written and spoken
• Discretion in handling confidential information
• Ability to manage multiple priorities in a fast paced international environment
• Comfortable working with HR systems and MS Office
• Exposure to immigration processes, visas, or 30% ruling applications
• Dutch or an additional European language
• Experience within a staffing, EOR, payroll, shared services, or consultancy environment
• Proactive, solution oriented, and customer focused mindset

Package:

• Full-time position based in The Hague
• Collaborative international working environment that values integrity, ownership, and autonomy
• Competitive salary package based on experience

Octagon Professionals International is a full-service recruitment and HR services firm with nearly 40 years of experience in the European and international market. Our large network of professionals across multiple functional areas, and multi-national team provide flexible solutions customised to individual client needs.