HR Operations Specialist

Oikocredit International; Amersfoort; Hybrid; EUR 42,000 - 62,000; Full time

Benefits offered by this job

Impactful Work

Professional Growth

Work-life balance (50% remote)

Collaborative Environment

Job summary

Oikocredit International is seeking an HR Operations Specialist to ensure accurate administration of employee data, payroll, and HR processes within the HRIS. You will support onboarding, maintain HR information sources, and drive continuous improvement for a seamless employee experience.

You will manage payroll liaison, employment documentation, and admin tasks, while collaborating with external partners. A Dutch-English proficient, process-oriented professional is preferred.

Qualifications

• Vocational degree with 6-8 years of HR Operations experience or a bachelor's degree with 2-4 years in HR operations.
• Excellent IT skills, including Excel and Word, and ability to work with databases.
• Strong organizational skills and ability to create and implement administrative processes and priorities.
• Lean Six Sigma experience is a plus.
• Native-level Dutch with good English proficiency.

Responsibilities

• HR support: first-line support, onboarding, maintaining internal HR information sources, improving services.
• HR Administration: payroll liaison, prepare employment agreements, process admin tasks (visa, tax, sickness).
• Data, tools and process management: optimize HR processes, manage HRIS database, ensure qualitative reporting.
• Be the first contact for external partners (HRIS, ARBO, UWV, tax authorities, IND).

Skills

IT skills

MS Excel

Database skills

Process improvement

Lean Six Sigma (nice to have)

Risk management

Dutch language

English language

Education

Vocational degree in HR or related field

Bachelor's degree in HR or related field

Tools

HRIS

Payroll software

Microsoft Office

Job description

About the job

The HR Operations Specialist ensures the accurate administration of employee data, HR processes, payroll, and benefits within the HRIS. The HR Operations Specialists maintain data integrity, deliver efficient employee services, ensure regulatory compliance, and continuously improve HR processes to provide a seamless employee experience.

Main responsibilities

1- HR support:

• Providing responsive, customer-focused first-line HR support to employees, ensuring timely, accurate, and high-quality service and commitment to employee satisfaction,

• Delivering a welcoming and efficient onboarding experience for new colleagues,

• Maintaining and continuously improving internal HR information sources, including the People Hub, employment conditions, policies, and procedures,

• Contributing to the continuous improvement of HR services and processes to enhance the employee experience and service quality.

2- HR Administration:

• Managing payrolls, liaising with the external payroll provider, finance department and HRBPs,

• Preparing employment agreements and other administrative documentation for employees,

• Processing HR administrative tasks such as 30% facility, sickness management, visa application or tax declaration.

• Be the 1st contact for external partners (HRIS, ARBO, UWV, tax authorities, IND…)

3- Data, tools and process management:

• Optimizing and aligning HR processes, tools and systems,

• Contributing to a culture of continuous improvement of tools and processes,

• Managing HRIS employee database system,

• Ensuring qualitative reporting.

Education, skills and experience

• Vocational degree with 6-8 years of experience or a bachelor’s degree with 2-4 years’ experience in HR Operations, HR shared services, HR administration including HRIS and payroll experience in an international environment.

• Excellent IT skills, confident in the use of Microsoft Office (especially excel and word) and the ability to work with databases.

• Strong organizational skills with the ability to create and implement administrative processes, process improvements and prioritize workload.

• Experience with continuous process improvement methods such as Lean Six Sigma are a plus.

• Strong risk awareness and ability to define adequate controls.

• Native-level or near-native proficiency in Dutch, both spoken and written. Good working knowledge of English.

Competencies

Stress Tolerance, Independence, Accuracy, Problem analysis and assessment, Initiative, Client and service orientation, Result orientation, Cooperation, Written communication, Planning and organizing.

Benefits

• Impactful Work;Contribute to meaningful social and environmental change.

• Professional Growth; you will have access to training and learning opportunities.

• Work-life balance: you will benefit from a flexible work environment where you can work from home approximately 50% of the time.

• Collaborative Environment: Work with passionate professionals dedicated to impact investing and sustainability.

Additional remarks

The role is open for 32-40 hours per week.

Oikocredit is an equal opportunity employer. We value diversity and are committed to creating an inclusive work environment that embraces individuals from various backgrounds.