HR Business Services Country Manager, Netherlands

PPG; Amsterdam; On-site; EUR 110,000 - 160,000; Full time

Job summary

A leading global coatings company is seeking an experienced HR Business Services Country Manager in Amsterdam. The role involves overseeing HR operations and optimizing processes while ensuring alignment with company standards. Ideal candidates will have 7+ years in HR roles, strong stakeholder management skills, and proficiency in Dutch and English. This position is pivotal for promoting HR excellence within a diverse workforce.

Qualifications

• 7+ years in international or regional HR roles within industrial manufacturing.
• Experience negotiating with Unions and Work Councils.
• Proven background in HR operations and employee relations.
• Proficiency in Dutch and English.

Responsibilities

• Oversee and streamline hire-to-retire operations.
• Support employees directly with excellent HR services.
• Drive alignment and effectiveness within regional HR teams.
• Drive SBU strategy implementation focusing on performance and inclusion.

Skills

Stakeholder management

Operational leadership

HR process management

Continuous Improvement mindset

Decision-making capabilities

Proficiency in Dutch

Proficiency in English

Education

Bachelor’s degree in Human Resources, Business or related field

Master’s degree

Tools

Lean Six Sigma certification

Job description

HR Business Services Country Manager, Netherlands

PPG Amsterdam, North Holland, Netherlands

At PPG, we work every day to develop and deliver the paints, coatings, and materials that our customers have trusted for more than 140 years. Through dedication and creativity, we solve our customers’ biggest challenges, collaborating closely to find the right path forward. With headquarters in Pittsburgh, we operate and innovate in more than 70 countries, serving customers in construction, consumer products, industrial and transportation markets, and aftermarkets.

We are seeking an experienced and highly skilled HR Business Services Country Manager, Netherlands to lead our HR operations and drive continuous improvement in service delivery across the country. As a strategic partner, you will oversee and optimize the full range of Hire-to-Retire processes, ensuring alignment to standards while respecting local peculiarities. You will play a pivotal role in promoting HR business service excellence and driving operational efficiency.

The position is located in Amsterdam, directly reporting to Country Cluster Leader DACH and North-East. Local presence and language are important to fulfil the core responsibilities.

Key Responsibilities

HR Business Service Excellence

• Oversee and streamline the country’s hire-to-retire operations, ensuring they are efficient, effective, and aligned with company standards while respecting local nuances.
• Support a defined group of employees directly with delivering excellent HR Services to that group of people.
• Foster a culture of continuous improvement by driving HR process optimization and introducing innovative solutions.
• Leverage Operational Excellence knowledge and HR Shared Services to continuously optimize and improve HR processes.
• Lead workforce restructuring initiatives and manage employee and labor relations to ensure compliance and a smooth transition during organizational changes.
• Lead project deployment for country-specific initiatives, ensuring smooth execution and stakeholder alignment.

People, Organization, Stakeholder Management

• Drive alignment and effectiveness within the regional HR team as a people manager, offering leadership, coaching, and development opportunities.
• Build and sustain strong relationships with key stakeholders across leadership and HR to ensure alignment, collaboration, and mutual support for HR service excellence.

SBU Strategy Implementation

• Support and drive the implementation of the SBU strategy focused on performance management, talent management, employee engagement, and Diversity, Equity, and Inclusion (DEI).

Qualifications

• Bachelor’s degree in Human Resources, Business or related field; a Master’s degree is preferred.
• 7+ years in international or regional HR roles within industrial manufacturing, covering diverse HR functions.
• Effective stakeholder management and ability to build strong working relationships with senior leaders and cross‑functional teams.
• Proven experience in operational leadership and managing HR processes, preferably in a complex and diverse organization.
• In‑depth knowledge of HR operations, employee relations, labor relations, and restructuring initiatives.
• Experience negotiating with Unions and Work Councils (CLA).
• Continuous Improvement mindset.
• Strong decision‑making capabilities with the ability to balance strategic priorities with day‑to‑day operational demands.
• Lean Six Sigma certification would be an advantage.
• Proficiency in Dutch and English.

PPG provides equal opportunity to all candidates and employees. We offer an opportunity to grow and develop your career in an environment that provides a fulfilling workplace for employees, creates an environment for continuous learning, and embraces the ideas and diversity of others. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, colour, creed, religion, national origin, age, disability status, marital status, sexual orientation, gender identity or expression.

PPG pay ranges and benefits can vary by location and are designed to compete within geographic markets. Compensation decisions consider factors such as skill sets, experience, training, qualifications, education, licensure, certifications, and other organizational needs. Other incentives may apply. Our employee benefits programs support the health and well-being of our employees; any insurance coverage and benefits will be in accordance with the applicable plan terms and governing documents.