HR Business Partner (HRBP)

efficy CRM; Utrecht; On-site; EUR 70,000 - 95,000; Full time

Job summary

efficy Group, based in Utrecht, is seeking a hands-on HR Business Partner to act as a trusted advisor to leadership and employees. You will own the Dutch HR scope, oversee day-to-day HR administration, payroll, and guide the organisation through transformation, with a mix of on-site and international exposure.

Most of the team is on site in Utrecht, with some international employees in scope. You will collaborate closely with CHRO and group HR teams to shape people initiatives across the

Qualifications

• You've owned a similar HRBP scope, with 5+ years of generalist HR experience, ideally in a SaaS or tech company undergoing transformation.
• Hands-on profile comfortable with payroll and HR administration as well as strategic partnering; detail-oriented and able to influence leadership.
• Strong knowledge of Dutch labour law and HR practices; exposure to supporting employees across multiple European countries is a plus.
• Full professional fluency in English and Dutch.
• Proactive problem-solving approach for sensitive and complex HR issues.
• Adaptable to a fast-paced, dynamic environment where change is constant.
• Excellent collaboration and interpersonal skills across all levels of the organisation.
• You prefer to be in the Utrecht office most of the week, close to the people you support.

Responsibilities

• Employee relations & consultation: main contact for employees on HR policies, laws, and issues for local and international staff.
• Payroll & HR administration: oversee payroll processing and day-to-day HR tasks with accuracy and compliance.
• Change management: guide employees through transformation processes and foster a positive culture.
• Talent development: partner with leaders to identify training needs and support career progression.
• Performance management: oversee reviews aligned with company goals and continuous improvement.
• Recruitment & onboarding: collaborate with Talent Acquisition to attract talent and smoothly onboard new hires.
• HR analytics & reporting: monitor HR metrics and provide leadership with actionable insights.

Skills

HRBP scope

Payroll oversight

Employee relations

Change management

Talent development

Performance management

Recruitment

Job description

This role is based in Utrecht, Netherlands

Real influence | international teams | Full Dutch HR scope

Build What's Next With Us

efficy Group is the European home for Tribe, Apsis, and efficy CRM. For years, our brands have earned trust across European markets by building systems that are sovereign, compliant, and now AI-native. Today, we're bringing that story together under one roof, as your European partner for AI-powered CRM.

We help organisations navigate the agentic era of customer intelligence, automating smarter decisions, building stronger relationships, and growing sustainably over time. Over 330,000 users across 60+ countries rely on us to grow smarter, move faster, and build lasting business relationships.

Job Overview

We're growing our Tribe CRM business unit in Utrecht and looking for a hands‑on HR Business Partner to act as a trusted advisor to leadership and employees alike. You'll be the main point of contact for HR matters for the business unit, from day-to-day HR administration and payroll oversight to guiding the organisation through transformation.

Most of the team is based on site in Utrecht, with some international employees also in scope, so you'll need to be as comfortable with Dutch employment practices as with supporting colleagues elsewhere in Europe.

Your team can't wait to welcome you!

What's in it for you?

• Real influence over people strategy for a fast‑growing, scaling business unit


• Full ownership of the Dutch HR scope, in direct partnership with Business Unit leadership, Talent Acquisition, and central HR/People teams


• European exposure: international employees in your remit and group‑level people projects across efficy Group


• People experience programme & continuous learning

Key Responsibilities

• Employee Relations & Consultation: act as the main point of contact for employees, providing guidance on HR policies, employment laws, and employee relations issues, for both local and international team members


• Payroll & HR Administration: oversee payroll processing and day‑to‑day HR administration, ensuring accuracy, compliance, and timely resolution of employee queries


• Change Management: support and guide employees through the company's transformation processes, ensuring smooth transitions and fostering a positive workplace culture


• Talent Development: partner with leaders to identify training and development needs, facilitating programmes that enhance employee skills and support career progression


• Performance Management: oversee the performance review process, ensuring it is aligned with efficy Group's goals and encourages continuous improvement


• Recruitment & Onboarding: collaborate with the Talent Acquisition team to attract top talent and ensure a smooth onboarding process for new hires


• HR Analytics & Reporting: monitor HR metrics and provide insights to the leadership team, helping to inform decisions that drive business success

Who You Are

• Experience: you've owned a similar HRBP scope, with 5+ years of generalist HR experience overall, ideally in a SaaS or tech company in transformation


• Hands‑on profile: comfortable rolling up your sleeves on payroll and HR administration as well as strategic partnering; this role is as much about getting the details right as it is about influencing leadership


• Skills: strong knowledge of Dutch labour law and HR practices; exposure to supporting employees across multiple European countries is a plus


• Language proficiency: full professional fluency in English and Dutch


• Problem‑solving: a proactive approach to problem‑solving, with the ability to handle sensitive and complex HR issues


• Adaptability: comfortable working in a fast‑paced, dynamic environment where change is constant


• Collaboration: excellent interpersonal skills, with the ability to build strong relationships across all levels of the organisation


• You want to be in the Utrecht office most of the week, close to the people you support.

Close collaboration with efficy Group's CHRO and Tribe CRM's General Manager, external firms, local teams and the Group HR team.

Please submit your application in English.

efficy Group is a people‑first employer, committed to providing equal opportunities for all candidates. We take pride in the diversity of our team and welcome you, exactly as you are. This includes your gender identity, sexual orientation, religion, ethnicity, age, or disability status.

efficy Group does not accept unsolicited assistance from search firms for this employment opportunity. Please refrain from making phone calls or sending emails. All résumés submitted by search firms to any efficy Group employee without a valid written search agreement will be considered the sole property of efficy Group. No fees will be paid if a candidate is hired as a result of an unsolicited referral.