HR Administration Specialist

DHL eCommerce; Utrecht; On-site; EUR 36,000 - 60,000; Full time

Job summary

DHL eCommerce (Netherlands) B.V. in Utrecht seeks an experienced HR Administration Specialist to administer payroll processes, ensuring accurate and timely employee payments. The role requires Dutch and English fluency, SAP/HRIS experience, and at least two years in payroll or a related HR function.

You will maintain records, prepare reports, and collaborate with HR and other functions to support employees and ensure compliance with local regulations.

Qualifications

• Bachelor’s degree in HR, business, finance, or related field.
• 2+ years in payroll administration or HR.
• Fluent in Dutch and English.
• Experience with SAP and HRIS.
• Strong analytical and accuracy.

Responsibilities

• Administer payroll processes accurately and within established timelines and quality standards.
• Execute payroll activities including salary payments, benefits, taxes, and deductions.
• Calculate components like overtime, shift allowances, bonuses, and other payments.
• Review payroll data for errors and resolve issues or escalate complex cases.
• Support team with recurring payroll-related issues and queries.
• Maintain payroll records and documentation per processes and compliance.
• Prepare payroll reports for internal stakeholders and authorities.
• Collect, verify, and process payroll-related data for accuracy.
• Respond to employee inquiries in a professional and timely manner.
• Collaborate with HR and other functions to build effective relationships.

Skills

Dutch fluency

English fluency

Analytical skills

Attention to detail

Customer service

Stakeholder management

Communication

Education

Bachelor's degree in HR/BA/Finance

Tools

SAP

HRIS

Payroll systems

Job description

Role Purpose

Support and administer payroll processes to ensure accurate and timely employee payments in compliance with payroll procedures, company policies, and local legislative requirements. Contribute to delivering a high-quality payroll service while maintaining data accuracy and supporting employees with payroll-related inquiries.

• HR Administration Specialist
• Utrecht,Utrecht,Netherlands
• Fulltime
• Tijdelijk
• Global Business Services
• DHL eCommerce (Netherlands) B.V.

Key Tasks

• Administer payroll processes accurately and within established timelines and quality standards.
• Execute payroll activities, including salary payments, benefits, taxes, statutory deductions, and payroll accounting.
• Calculate payroll components such as overtime, shift allowances, commissions, bonuses, and other employee payments.
• Review payroll data, identify recurring errors or discrepancies, and resolve issues or escalator complex cases as appropriate.
• Support team members in resolving recurring payroll-related issues and queries.
• Maintain payroll records and documentation in line with company processes and compliance requirements.
• Prepare payroll reports for internal stakeholders, government authorities, and compliance purposes.
• Collect, verify, and process payroll-related data to ensure accuracy and completeness.
• Respond to and resolve employee payroll inquiries in a professional and timely manner.
• Build effective working relationships with internal stakeholders and collaborate across HR and other business functions.

Your Profile

• Bachelor's degree in Human Resources, Business Administration, Finance, Accounting or work experience in a related field.
• HR or Payroll certification is an advantage.
• Fluent Dutch and English
• More than 2 years of experience in payroll administration or a related HR function.
• Good understanding of payroll processes, taxation, compliance requirements, and HR operations.
• Experience working with payroll systems, HRIS, and SAP is preferred.
• Strong analytical skills with a high level of accuracy and attention to detail.
• Ability to identify issues, solve problems independently, and elevate when necessary.
• Strong customer service and stakeholder management skills.
• Excellent communication skills and ability to explain payroll-related topics clearly.