HR Administration Specialist

DHL; Utrecht; On-site; Confidential; Full time

Job summary

DHL in the Netherlands is seeking a Payroll Administrator to support accurate and timely employee payments in line with local regulations and company policies. You will handle salary processing, deductions, and payroll reporting while collaborating with HR and finance teams.

We value strong analytical skills, fluency in Dutch and English, and at least two years of payroll experience in a similar role. SAP/HRIS familiarity is preferred for efficient operations.

Qualifications

• Bachelor's degree in HR, Business Administration, Finance or Accounting.
• HR or Payroll certification is an advantage.
• Fluent Dutch and English.
• 2+ years of payroll administration experience.
• Good understanding of payroll processes, taxation, compliance, and HR operations.
• Experience with SAP, HRIS, and payroll systems.
• Strong analytical skills with high accuracy.
• Strong customer service and stakeholder management skills.
• Excellent communication and ability to explain payroll topics clearly.

Responsibilities

• Administer payroll processes accurately within established timelines and quality standards.
• Execute payroll activities, including salary payments, benefits, taxes, deductions, and payroll accounting.
• Calculate components such as overtime, allowances, commissions, bonuses, and other payments.
• Review payroll data, identify errors or discrepancies, and resolve issues or escalate as needed.
• Support team in resolving recurring payroll-related issues and queries.
• Maintain payroll records and documentation in line with processes and compliance.
• Prepare payroll reports for internal stakeholders and government authorities.
• Collect, verify, and process payroll data for accuracy and completeness.
• Respond to payroll inquiries in a professional and timely manner.
• Collaborate with HR and other functions to ensure smooth payroll operations.

Skills

Fluent Dutch & English

Analytical skills

Communication skills

Stakeholder management

Customer service

Education

Bachelor's degree in HR/Business/Admin/Finance/Accounting

HR or Payroll certification (advantage)

Tools

SAP

HRIS

Payroll systems

Job description

Role Purpose

Support and administer payroll processes to ensure accurate and timely employee payments in compliance with payroll procedures, company policies, and local legislative requirements. Contribute to delivering a high-quality payroll service while maintaining data accuracy and supporting employees with payroll-related inquiries.

Key Tasks

• Administer payroll processes accurately and within established timelines and quality standards.
• Execute payroll activities, including salary payments, benefits, taxes, statutory deductions, and payroll accounting.
• Calculate payroll components such as overtime, shift allowances, commissions, bonuses, and other employee payments.
• Review payroll data, identify recurring errors or discrepancies, and resolve issues or escalat complex cases as appropriate.
• Support team members in resolving recurring payroll-related issues and queries.
• Maintain payroll records and documentation in line with company processes and compliance requirements.
• Prepare payroll reports for internal stakeholders, government authorities, and compliance purposes.
• Collect, verify, and process payroll-related data to ensure accuracy and completeness.
• Respond to and resolve employee payroll inquiries in a professional and timely manner.
• Build effective working relationships with internal stakeholders and collaborate across HR and other business functions.

Your Profile

• Bachelor's degree in Human Resources, Business Administration, Finance, Accounting or work experience in a related field.
• HR or Payroll certification is an advantage.
• Fluent Dutch and English
• More than 2 years of experience in payroll administration or a related HR function.
• Good understanding of payroll processes, taxation, compliance requirements, and HR operations.
• Experience working with payroll systems, HRIS, and SAP is preferred.
• Strong analytical skills with a high level of accuracy and attention to detail.
• Ability to identify issues, solve problems independently, and escalat when necessary.
• Strong customer service and stakeholder management skills.
• Excellent communication skills and ability to explain payroll-related topics clearly.