Housekeeping Supervisor

Generator; Amsterdam; On-site; EUR 32,000 - 46,000; Full time

Benefits offered by this job

Birthday holiday

Referral bonus €1,000

Gym membership contribution

2 free nights’ accommodation across a̶

Staff room rates

Job summary

Generator Amsterdam is seeking a hands-on Housekeeping Supervisor to lead our team in delivering exceptional cleanliness across guest rooms, public areas and laundry. You will oversee daily operations, ensure stock and equipment readiness, and uphold high standards in a fast-paced, hospitality-focused setting.

The role requires prior supervisory experience in housekeeping, strong leadership, and a customer-centric mindset.

Qualifications

• Previous experience as Housekeeping Supervisor or similar role.
• Hands-on experience with cleaning and maintenance tasks for large organisations.
• Ability to use industrial cleaning equipment and products.

Responsibilities

• Assist the Housekeeping manager in overseeing the team and ensuring cleanliness and sanitation of the hotel, guest rooms, public areas, laundry, and other assigned areas.
• Monitor the supervision of effective bedroom cleaning, servicing and maintenance, ensuring sufficient room stock is available to meet business demands.
• To ensure that the Hotels housekeeping practice and standards are adhered to.
• Have a good understanding of our guests needs and give your team members direction to fulfil these needs in a fast and effective way.
• Complete any required administrative functions as instructed by the Housekeeping Manager.
• Display a passionate, fun and enthusiastic approach to work in order to inspire and motivate the members of the team, creating an enjoyable, cohesive and supportive working environment to work within.
• Demonstrate knowledge of health and safety compliance inclusive of COSHH.

Skills

Housekeeping supervision

Team leadership

Cleaning operations

Industrial cleaning equipment

Tools

Industrial cleaning equipment

Job description

HOUSEKEEPING SUPERVISOR - AMSTERDAM

We need an exceptional and passionate Housekeeping Supervisor to join our team in Amsterdam. If you are motivated, organised, a people person through and through and have a genuine desire to be part of something big then your journey should start here. Help us to create an unforgettable experience & be a part of Europe’s fastest moving, ground-breaking, lifestyle & hospitality brand.

Who Are We

Generator is on a journey. Appropriate, given that we're a leading global lifestyle accommodation brand. The journey began in London, swung through a heap of European capitals on its way to dominating the world. Generator burst onto the scene in the Americas with the launch of Generator Miami and Washington DC and most recently took aim at the country’s biggest markets (NYC, LA, Miami and Chicago) with the acquisition of Freehand Hotels.

No biggie. Fast Company named us one of the top 50 most innovative global companies. We, of course, agree. And now this top 50 most innovative global company (did we mention that?) wants a pretty awesome Housekeeping Supervisor for Generator Amsterdam.

Our spaces are safe and seriously social, in the proudest part of the beating heart of the cities we love. Cultural action, creative pulse and an outstanding way to waste some of the finite time the universe has given you - that's what Generator offers. Holds true for staff and visitors equally, and while chic design is always the backdrop, every Generator in every destination reflects the unique beat of that city's heart.

BEING YOURSELF is the key to bringing the Generator story and brand to life.

About Generator Amsterdam

Winner of the Hospitality Design Best Economy Hotel Award. Ride your bicycle along café-lined waterways, visit the most creative shops around De Pijp or just kick back by the canal and try a few cold Dutch beers. It’s pretty hard to get stressed in Amsterdam, but having a good time is easy.

Generator Amsterdam is located in the up-and-coming eastern side of the city overlooking Oosterpark. This former zoological university building can accommodate 564 guests in 168 twin and quadruple rooms with incredible views on the surrounding and en-suite bathrooms. There is also one luxury apartment for six people with views of the park and a self-catered kitchen. It has flexible and spacious social areas, filled with creative design touches like glass-fronted elevators, a raised café and an outdoor terrace. We’ve turned the former lecture hall into an impressive chill-out lounge and bar, while the old library is now a relaxation and private events room. The basement and café are now dining destinations and the original boiler room has become a secret late-night bar.

NUTS AND BOLTS OF THE JOB

• Assist the Housekeeping manager in overseeing the team and ensuring cleanliness and sanitation of the hotel, guest rooms, public areas, laundry, and other assigned areas
• Monitor the supervision of effective bedroom cleaning, servicing and maintenance, ensuring sufficient room stock is available to meet business demands
• To ensure that the Hotels housekeeping practice and standards are adhered to
• Have a good understanding of our guests needs and give your team members direction to fulfil these needs in a fast and effective way
• Complete any required administrative functions as instructed by the Housekeeping Manager
• Display a passionate, fun and enthusiastic approach to work in order to inspire and motivate the members of the team, creating an enjoyable, cohesive and supportive working environment to work within
• Demonstrate knowledge of health and safety compliance inclusive of COSHH

Naturally this is not intended as an exhaustive list of duties. Other duties as may be reasonably required will form part of this job description.

What’s In Your Dna

• Highly motivated and pro-active; acting with professionalism and positivity in all interactions
• Have exceptional administration and organisation skills with great attention to detail
• Must be highly customer focused with excellent communication skills
• Be an excellent team player
• Possess the ability to keep staff motivated during long and demanding shift
• Flexibility to work various shifts, including evenings and weekends

Your Rock Star Experience

• Previous experience as Housekeeping Supervisor or similar role
• Hands-on experience with cleaning and maintenance tasks for large organisations
• Ability to use industrial cleaning equipment and products

Our Global Employee Benefits

• Birthday holiday in addition to your yearly holiday allocation
• Fertility Treatment Support Leave - up to three days' paid leave in any one year for an employee to undergo fertility treatment
• Employee Bounty Program providing opportunities to earn up to €1,000 for new hire referrals with no cap on number of referrals made
• Company contribution towards gym membership fees for all eligible employees – look good, feel good, work good
• Ideas Award - Quarterly award to double gross basic salary for 1 month to employee with most valuable suggestion/feedback
• 2 free nights’ accommodation across any of our Generator x Freehand properties globally
• Reduced room rates for staff as well as friends and family members (we operate in several locations across Europe & US so your next holiday is sorted)
• International career opportunities so you can travel the world while working with us (win-win!)
• Social events, celebrations calendar & various employee recognition schemes – we never ever need an excuse to let our hair down!
• Online learning tools to help you develop, learn and grow