Housekeeping Manager

CCS Cleaning; Amsterdam; On-site; EUR 40,000 - 60,000; Full time

Job summary

CCS Cleaning in Amsterdam seeks a Housekeeping Manager to oversee daily housekeeping operations, lead teams, and ensure top cleanliness standards and guest satisfaction.

The role involves staff scheduling, quality control, training, and collaboration with hotel management to deliver efficient, high-quality service in a fast-paced hospitality environment.

Qualifications

• Supervisory/managerial experience in hotel housekeeping.
• Strong leadership and communication skills.
• Knowledge of cleaning methods, materials, and equipment.
• Health and safety regulations knowledge.
• Proficient with scheduling, inventory, and reporting software.

Responsibilities

• Allocate tasks and shift coverage for housekeeping staff.
• Oversee staff performance and provide guidance.
• Organize training for new hires and ongoing staff development.
• Process hours, productivity data, and quality reports.
• Conduct quality checks of guest rooms.
• Plan and execute training based on performance analysis.
• Perform monthly stock counts and reorder supplies.

Skills

Leadership

Communication

Scheduling

Guest service

Problem solving

Tools

Scheduling software

Inventory software

Reporting software

Job description

Position Overview

For this position, residency in The Netherlands and a valid work permit are required.

Position: Housekeeping Manager

Location: Amsterdam

Hours per week: 38 hours

Salary / Hourly rate: Depends on experience

Start date: Asap

As a Hotel Housekeeping Manager at CCS, you’ll be responsible for overseeing the daily housekeeping operations of the hotel, leading teams to ensure exceptional cleanliness standards and guest satisfaction.

You’ll manage staff scheduling, quality control, and operational processes while working closely with hotel management to deliver efficient, high-quality service in a fast-paced hospitality environment.

Our Mission

At CCS, we go beyond cleaning – we believe in sustainability and service. We deliver eco-friendly, customized solutions to help hotels create welcoming spaces. Our success is built on our supportive and enthusiastic teams, where you’ll feel valued every day.

Key Responsibilities

Daily Tasks

• Staff Assignments: Allocate tasks and responsibilities to housekeeping staff while ensuring adequate shift coverage and recruitment.
• Supervision: Oversee staff performance during shifts, providing guidance and support as needed.
• Training: Organize training sessions for new hires and ongoing training for current staff to enhance skills.
• Reporting & Administration: Process hours worked, productivity data, and quality reports.

Weekly Tasks

• Quality Checks: Conduct thorough inspections of guest rooms to ensure cleaning standards are upheld and address inconsistencies.
• Training and Development: Plan and execute training based on performance analysis, introducing new cleaning procedures.
• Feedback Sessions: Provide constructive feedback to improve performance and acknowledge exceptional work.

Monthly Tasks

• Performance Reviews: Evaluate staff performance, set goals, and identify improvement areas.
• Stock Management: Perform monthly stock counts and reorder supplies as necessary.

Qualifications & Skills

• Previous experience in a supervisory or managerial role within the housekeeping department of a hotel or similar establishment.
• Strong leadership and communication skills to effectively manage and motivate a diverse team.
• In-depth knowledge of cleaning methods, materials, and equipment used in the hospitality industry, along with an understanding of health and safety regulations and procedures related to housekeeping.
• Proficiency in using computer systems and software for scheduling, inventory management, and reporting.
• Ability to professionally and promptly address and resolve guest issues or complaints.
• Flexibility to work various shifts, including weekends and holidays, as needed.